Help Desk Technician Remote & Hybrid Only Jobs in New Jersey
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Order Number: DE9963446 Job Title: Remote L2 Help Desk Company: Insight Global Location: Camden, NJ Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...
Remote WorkTechnical knowledge and experience with MS SQL Server, MS Windows Server, MS Ops Manager, and Desktop Operating Systems. Works well as a single resource, as well a member of a team....
Remote WorkFamiliarity with old and modern Microsoft operating systems, server class hardware and VMWare technologies. Enterprise Directory experience a must....
One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team! This person will provide Tier 1 and Tier 2 level support for 1,000+ external...
Remote WorkTier 2 Production Support Engineer - Job ID 3069
- Bridgewater, NJ
- 14 days ago
- Bridgewater, NJ
- 14 days ago
Database Management System concepts and writing SQL queries; especially in the Oracle Database and MySQL is required Familiarity with the following languages and technologies: Java, SQL, JSON, HTML...
Are you ready to grow your IT career in a fast-paced, client-facing environment? We're looking for a Junior MSP Support Engineer to join a leading Managed Services Provider based in South Jersey....
Help Desk Support Analyst Product Specialist || Remote Work Arrangement: Remote - Please note while this position is remote; the manger is looking for local candidates....
Remote Worksystems Familiarity with VOIP protocol and SIP traffic configuration Understanding of firewall configurations, endpoint security, and intrusion detection systems Nice to Have Skills: Previous experience...
IDT is looking for a Technical Support Engineer. The primary role at this position is to proactively monitor and resolve all production alerts within IDTs Global network. At this role you will:...
systems Knowledge of virtual environments using VMware, Hyper-V, Proxmox, or similar technologies Familiarity with VOIP protocol and SIP traffic configuration Understanding of firewall configurations...
Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011,...
Descripcion breve About the job At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's...
Cardiology Technical Support Analyst - National Remote
- Somerset, NJ
- 60+ days ago
- Somerset, NJ
- 60+ days ago
Required Qualifications: High School Diploma/GED (or higher) 2+ years of experience in a technical support environment Intermediate level of proficiency in Windows operating systems Intermediate level...
Remote WorkSenior Treasury Management Client Support Specialist
- Woodbridge, NJ
- 90+ days ago
- Woodbridge, NJ
- 90+ days ago
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar...
Proficient in various operating systems (Windows, Linux, etc.) Fiery. Excellent problem solving and analytical skills, with the ability to diagnose and resolve complex technical issues....
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in New Jersey
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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