Help Desk Technician Jobs in Hooksett, NH

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-10 of 10 Jobs

Technical Support Specialist (Remote)

  • Newmarket, NH (24 miles from Hooksett, NH)
  • 5 hours ago
  • Newmarket, NH (24 miles from Hooksett, NH)
  • 5 hours ago

About IGG Software IGG Software creates Mac, iPad and iPhone applications that help individuals manage their finances and productivity. We're a close-knit team passionate about building quality...

Remote Work

Desktop Support Technician

  • Brentwood, NH (23 miles from Hooksett, NH)
  • 7 days ago
  • Brentwood, NH (23 miles from Hooksett, NH)
  • 7 days ago

Knowledge of Active Directory, MS Windows desktop and O365 operating systems, MS office products, PC hardware technologies, TCP/IP, internet connectivity, programming and database languages, and network...

Desktop Support Technician

  • Hooksett, NH
  • 7 days ago
  • Hooksett, NH
  • 7 days ago

At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...

IT Help Desk-1

  • Concord, NH (12 miles from Hooksett, NH)
  • 9 days ago
  • Concord, NH (12 miles from Hooksett, NH)
  • 9 days ago

New Hampshire Mutual Bancorp (NHMB) is adding to our talented team and seeking an IT Help Desk professional. The incumbent provides support services for all of NHMB, including our affiliates,...

Business Support Specialist

  • Bedford, NH (10 miles from Hooksett, NH)
  • 13 days ago
  • Bedford, NH (10 miles from Hooksett, NH)
  • 13 days ago

Business Support Specialist in Bedford Job Ref: ... Employer: Network Company Name: The Masiello Group Industry: Information Technology Job Type: Full Time State: New Hampshire City: Bedford Zip...

Computer Technician II - Nashua, NH (Hospitality)

  • Nashua, NH (22 miles from Hooksett, NH)
  • 21 days ago
  • Nashua, NH (22 miles from Hooksett, NH)
  • 21 days ago

Computer Technician II - Nashua, NH (Hospitality) General information Country United States State New Hampshire City Nashua Job ID 45140 Department Customer Support Experience Level ASSOCIATE...

Lab Service Support Specialist

  • Concord, NH (12 miles from Hooksett, NH)
  • 22 days ago
  • Concord, NH (12 miles from Hooksett, NH)
  • 22 days ago

Responsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with customer. Documentation may include instrument inventory list, program...

Student - IT Support Assistant

  • Manchester, NH (5 miles from Hooksett, NH)
  • 30+ days ago
  • Manchester, NH (5 miles from Hooksett, NH)
  • 30+ days ago

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us and helped us...

Help Desk Coordinator

  • Manchester, NH (5 miles from Hooksett, NH)
  • 45+ days ago
  • Manchester, NH (5 miles from Hooksett, NH)
  • 45+ days ago

Help Desk Coordinator AutoFair Automotive Group - 2.9 Manchester, NH Job Details Full-time $55,000 - $60,000 a year 19 hours ago Benefits Paid training Health insurance Dental insurance 401(k)...

Lead Computer Tech. (Hospitality POS Systems - Nashua, NH)

  • Nashua, NH (22 miles from Hooksett, NH)
  • 45+ days ago
  • Nashua, NH (22 miles from Hooksett, NH)
  • 45+ days ago

General information Country United States State New Hampshire City Nashua Job ID 45141 Department Customer Support Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type On-site...

Demographic Data for Hooksett, NH

Moving to Hooksett, NH? Find some basic demographic data about Hooksett, NH below.


Local
National
14,799
503
Medium/Sm

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Hooksett, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Hooksett, NH offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Hooksett, NH
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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