Help Desk Technician Jobs in Derry, NH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Salem, NH (7 miles from Derry, NH)
- 1 day ago
- Salem, NH (7 miles from Derry, NH)
- 1 day ago
IT Help Desk Technician Top/Must have skills: 3+ years of IT support experience Strong Microsoft knowledge including O365 admin and Azure Active Directory....
- Groveland, MA (16 miles from Derry, NH)
- 2 days ago
- Groveland, MA (16 miles from Derry, NH)
- 2 days ago
Specific task direction is provided by Supv IT - Help Desk Support, Mgr. IT Technology and Innovation, or Manager, Network and Systems and VP of Information Technology....
Lead IT Support Analyst onsite
- Hampton, NH (22 miles from Derry, NH)
- 3 days ago
- Hampton, NH (22 miles from Derry, NH)
- 3 days ago
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
- North Andover, MA (17 miles from Derry, NH)
- 4 days ago
- North Andover, MA (17 miles from Derry, NH)
- 4 days ago
Install,configure, and maintain desktop operating systems and applications foremployees....
- Andover, MA (17 miles from Derry, NH)
- 4 days ago
- Andover, MA (17 miles from Derry, NH)
- 4 days ago
Desktop Support Location : Andover, MA 01810 Duration : 12+ months (with possible extension) Job Description: Experience with deskside support to build machines, install software, move customer...
- Tewksbury, MA (19 miles from Derry, NH)
- 4 days ago
- Tewksbury, MA (19 miles from Derry, NH)
- 4 days ago
Desktop Support Location : Tewksbury, MA 01876 Duration : 12+ months (with possible extension) Job Description: Experience with deskside support to build machines, install software, move customer...
IT Operations Help Desk Technician
- Salem, NH (7 miles from Derry, NH)
- 5 days ago
- Salem, NH (7 miles from Derry, NH)
- 5 days ago
The Help Desk Technician will work alongside and supplement our IT Vendor/Managed Service Provider to provide peak season support and offload some of the requests....
Human Resources Support Specialist
- Nashua, NH (14 miles from Derry, NH)
- 5 days ago
- Nashua, NH (14 miles from Derry, NH)
- 5 days ago
Amphenol is one of the largest manufacturers of interconnect products in the world. The Company designs, manufactures and markets electrical, electronic and fiber optic connectors, coaxial and...
Helpdesk Engineer (3rd Shift) (PowerShell)
- Andover, MA (17 miles from Derry, NH)
- 8 days ago
- Andover, MA (17 miles from Derry, NH)
- 8 days ago
Helpdesk Engineer Job Category : Help Desk Technician / Analyst Location: Onsite - Andover, MA Employment Type: 12-Month Contract (with potential extension - 3-year project) Shifts Available: Tech 2...
Desktop Support Installation Technician
- Manchester, NH (11 miles from Derry, NH)
- 11 days ago
- Manchester, NH (11 miles from Derry, NH)
- 11 days ago
Job#: 2076957 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital...
Computer Repair Technician (part time)
- Lowell, MA (16 miles from Derry, NH)
- 12 days ago
- Lowell, MA (16 miles from Derry, NH)
- 12 days ago
Computer Repair Technician (18 hours per week) REQUIREMENTS: Experience using Windows, Mac, or mobile Operating Systems Comfortable using various Internet browsers (i.e....
IT - Sr. Site Support Specialist
- Wilmington, MA (23 miles from Derry, NH)
- 16 days ago
- Wilmington, MA (23 miles from Derry, NH)
- 16 days ago
Test new software and operating systems and make recommendations on deployments. Participate in projects aimed at improving end-user computing experience....
Solutionhealth - Technical Support Specialist II - IT Services - Full Time
- Nashua, NH (14 miles from Derry, NH)
- 16 days ago
- Nashua, NH (14 miles from Derry, NH)
- 16 days ago
Come work at the best place to give and receive care! Job Description: Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and...
- Chelmsford, MA (21 miles from Derry, NH)
- 18 days ago
- Chelmsford, MA (21 miles from Derry, NH)
- 18 days ago
Enterprise experience directly supporting Windows Operating Systems. Proficiency with Microsoft Office Products (Office365). PC encryption Experience delivering hands-on customer training....
- Nashua, NH (14 miles from Derry, NH)
- 19 days ago
- Nashua, NH (14 miles from Derry, NH)
- 19 days ago
Seeking a Desktop Support Technician experienced in M365/O365 migrations and mobile device management for hardware/software installation, troubleshooting, and user support. Requirements:...
Demographic Data for Derry, NH
Moving to Derry, NH? Find some basic demographic data about Derry, NH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Derry, NH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Derry, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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