Help Desk Technician Jobs in Concord, NH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Northeast Delta Dental in Concord, NH is looking to hire an onsite, full-time Technical Support Specialist to enhance computer and network systems and support users by analyzing requirements,...
In PersonOverview Act as the liaison between multiple delivery vendors/companies to ensure smooth and quick deliveries of all hospital commodities in a timely fashion. Is the first point of contact when...
In PersonSummer Internship - Desktop Technician
- Mainstay Technologies
- Manchester, NH (17 miles from Concord, NH)
- 6 days ago
- Manchester, NH (17 miles from Concord, NH)
- 6 days ago
Desktop Technician Intern Launch Your IT Career with Hands-On Helpdesk Experience We're looking for a motivated Desktop Technician Intern to join our team and gain real-world experience in client...
In Person InternshipTechnical Support Specialist II - IT Services - Full Time
- SolutionHealth
- Manchester, NH (17 miles from Concord, NH)
- 7 days ago
- Manchester, NH (17 miles from Concord, NH)
- 7 days ago
Come work at the best place to give and receive care! Job Description: Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and...
In Person Full Time- Allegro Microsystems, Inc.
- Manchester, NH (17 miles from Concord, NH)
- 13 days ago
- Manchester, NH (17 miles from Concord, NH)
- 13 days ago
The Allegro team is united by a clear purpose-advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation,...
In PersonResponsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with customer. Documentation may include instrument inventory list, program...
In PersonSenior Operations Support Specialist
- CP01 University System of New Hampshire
- Manchester, NH (17 miles from Concord, NH)
- 13 days ago
- Manchester, NH (17 miles from Concord, NH)
- 13 days ago
The Sr. Operations Support Specialist works in the Facilities Control Center (FCC) and provides direct support to customers, field technicians, managers and contractors carrying out daily planned...
In Person- Mainstay Technologies
- Manchester, NH (17 miles from Concord, NH)
- 18 days ago
- Manchester, NH (17 miles from Concord, NH)
- 18 days ago
ABOUT MAINSTAY Mainstay Technologies is a mission-driven, fast growing company that provides IT and Information Security services to organizations throughout New Hampshire and Northern...
In PersonIT Help Desk - Ross A Lurgio Middle School
- Ross A. Lurgio Middle School
- Bedford, NH (20 miles from Concord, NH)
- 27 days ago
- Bedford, NH (20 miles from Concord, NH)
- 27 days ago
Lurgio Middle School - Bedford, New Hampshire Job Details Job ID:5699191 Application Deadline:Posted until filled Posted:Yesterday Starting Date:Jun 30, 2026 Job Description Description: IT Help Desk...
In PersonIT Help Desk Technician - Ross A Lurgio Middle School
- Bedford School District
- Bedford, NH (20 miles from Concord, NH)
- 27 days ago
- Bedford, NH (20 miles from Concord, NH)
- 27 days ago
Position Type: Support Positions/ Help Desk Technician Date Posted: 5/7/2026 Location: Ross Lurgio Middle School Date Available: 06/01/2026 Closing Date: when filled Description: IT Help...
In PersonSummer Intern-Process Documentation & Helpdesk Support
- Maine Drilling and Blasting
- Auburn, NH (19 miles from Concord, NH)
- 60+ days ago
- Auburn, NH (19 miles from Concord, NH)
- 60+ days ago
Location: Auburn, NH, onsite The Summer Intern - Process Documentation & Helpdesk Support assists with documenting internal processes, workflows, and standard operating procedures and provides...
In Person InternshipDemographic Data for Concord, NH
Moving to Concord, NH? Find some basic demographic data about Concord, NH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Concord, NH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Concord, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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