Help Desk Technician Jobs in Bedford, NH
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Summer Internship - Desktop Technician
- Mainstay Technologies
- Manchester, NH (4 miles from Bedford, NH)
- 5 days ago
- Manchester, NH (4 miles from Bedford, NH)
- 5 days ago
Desktop Technician Intern Launch Your IT Career with Hands-On Helpdesk Experience We're looking for a motivated Desktop Technician Intern to join our team and gain real-world experience in client...
In Person InternshipTechnical Support Specialist II - IT Services - Full Time
- SolutionHealth
- Manchester, NH (4 miles from Bedford, NH)
- 7 days ago
- Manchester, NH (4 miles from Bedford, NH)
- 7 days ago
Come work at the best place to give and receive care! Job Description: Who We Are: SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and...
In Person Full TimeHelpdesk Specialist (Lawrence, MA) - Sign-On Bonus
- Merrimack Valley Credit Union
- Lawrence, MA (24 miles from Bedford, NH)
- 8 days ago
- Lawrence, MA (24 miles from Bedford, NH)
- 8 days ago
Strong knowledge of Windows operating systems, Microsoft Office Suite, and common IT applications. Familiar with helpdesk ticketing systems, remote support tools, and IT support best practices....
In Person- Greater Nashua Mental Health
- Nashua, NH (14 miles from Bedford, NH)
- 10 days ago
- Nashua, NH (14 miles from Bedford, NH)
- 10 days ago
IT Support Lead Greater Nashua Mental Health - 3.1 Nashua, NH Job Details Full-time 19 hours ago Benefits 403(b) matching Health savings account AD&D insurance Paid holidays Disability insurance...
In Person- Jacobs
- Nashua, NH (14 miles from Bedford, NH)
- 11 days ago
- Nashua, NH (14 miles from Bedford, NH)
- 11 days ago
Market Transportation At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes,...
RemoteIntern - Helpdesk Support (Westford, MA)
- NetScout Systems, Inc.
- Westford, MA (24 miles from Bedford, NH)
- 12 days ago
- Westford, MA (24 miles from Bedford, NH)
- 12 days ago
Refer Save Apply Job ID: 005283 NETSCOUT is currently looking for a Helpdesk Intern to work in Westford, MA. Description: IT Helpdesk Intern / Support Specialist At NETSCOUT, we are an elite force...
In Person Internship- Allegro Microsystems, Inc.
- Manchester, NH (4 miles from Bedford, NH)
- 12 days ago
- Manchester, NH (4 miles from Bedford, NH)
- 12 days ago
The Allegro team is united by a clear purpose-advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation,...
In PersonLab Service Support Specialist
- Perkin Elmer
- Concord, NH (20 miles from Bedford, NH)
- 13 days ago
- Concord, NH (20 miles from Bedford, NH)
- 13 days ago
Responsibilities: Compile and assemble program governance documentation per agreed cadence, in preparation for review with customer. Documentation may include instrument inventory list, program...
In PersonSenior Operations Support Specialist
- CP01 University System of New Hampshire
- Manchester, NH (4 miles from Bedford, NH)
- 13 days ago
- Manchester, NH (4 miles from Bedford, NH)
- 13 days ago
The Sr. Operations Support Specialist works in the Facilities Control Center (FCC) and provides direct support to customers, field technicians, managers and contractors carrying out daily planned...
In Person- Florence Rideout Elementary School
- Wilton, NH (14 miles from Bedford, NH)
- 15 days ago
- Wilton, NH (14 miles from Bedford, NH)
- 15 days ago
It Support/Technician Wilton-Lyndeborough Cooperative School District (SAU 63) Florence Rideout Elementary School - Wilton, New Hampshire Job Details Job ID:5724685 Application Deadline:Posted...
In Person- Mainstay Technologies
- Manchester, NH (4 miles from Bedford, NH)
- 17 days ago
- Manchester, NH (4 miles from Bedford, NH)
- 17 days ago
Client Communication & Incident Management Assist Help Desk Technicians in assessing business impact and urgency during outages....
Remote- Mainstay Technologies
- Manchester, NH (4 miles from Bedford, NH)
- 18 days ago
- Manchester, NH (4 miles from Bedford, NH)
- 18 days ago
ABOUT MAINSTAY Mainstay Technologies is a mission-driven, fast growing company that provides IT and Information Security services to organizations throughout New Hampshire and Northern...
In PersonTechnical Support Professional - Ceph Storage
- IBM Corporation
- Lowell, MA (22 miles from Bedford, NH)
- 18 days ago
- Lowell, MA (22 miles from Bedford, NH)
- 18 days ago
Introduction The IBM Technical Support team is adding a support engineer to focus on specific customers in a technical account manager position with a background in Linux storage system...
In PersonCloud Production Support Engineer
- Compunnel, Inc.
- Merrimack, NH (6 miles from Bedford, NH)
- 19 days ago
- Merrimack, NH (6 miles from Bedford, NH)
- 19 days ago
The Cloud Production Support Engineer is responsible for maintaining the stability, performance, and resilience of cloud-based archival platforms. The role focuses on observability, real-time...
In PersonIT Help Desk - Ross A Lurgio Middle School
- Ross A. Lurgio Middle School
- Bedford, NH
- 27 days ago
- Bedford, NH
- 27 days ago
Lurgio Middle School - Bedford, New Hampshire Job Details Job ID:5699191 Application Deadline:Posted until filled Posted:Yesterday Starting Date:Jun 30, 2026 Job Description Description: IT Help Desk...
In PersonDemographic Data for Bedford, NH
Moving to Bedford, NH? Find some basic demographic data about Bedford, NH below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Bedford, NH
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bedford, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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