Help Desk Technician Jobs in Reno, NV
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- VC Highlands, NV (11 miles from Reno, NV)
- 9 days ago
- VC Highlands, NV (11 miles from Reno, NV)
- 9 days ago
At a Glance Legrand has an exciting opportunity for a Technical Support Engineer II to join the Data, Power and Control Team in Reno, NV. As a tier-II Technical Support Engineer, you'll work with...
Desktop Support Specialist Truckee Meadows Community College - 4.3 Reno, NV Job Details Full-time $58,415 - $73,019 a year 14 hours ago Benefits Free parking Paid holidays Disability insurance...
At a Glance Legrand has an exciting opportunity for a Technical Support Engineer II to join the Data, Power and Control Team in Reno, NV. As a tier-II Technical Support Engineer, you'll work with...
Executive IT Support Technician
- Sparks, NV (3 miles from Reno, NV)
- 24 days ago
- Sparks, NV (3 miles from Reno, NV)
- 24 days ago
systems, software, hardware and peripherals Work with stakeholders & IT management to define business and systems requirements for innovative technology implementations Maintain/Support/Deploy IT hardware...
Military Fellowship Program: IT Support Technician
- Sparks, NV (3 miles from Reno, NV)
- 30+ days ago
- Sparks, NV (3 miles from Reno, NV)
- 30+ days ago
SNC's Military Fellowship Program partners with programs such as SkillBridge and Hiring Our Heroes to provide fellowship opportunities to service members transitioning to the civilian workforce....
The ideal person should have 3+ years of experience in help desk support....
- Sparks, NV (3 miles from Reno, NV)
- 60+ days ago
- Sparks, NV (3 miles from Reno, NV)
- 60+ days ago
Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician II you will be using your skills and expertise to provide computer,...
Biologist - Remote Desktop Analyst Coordinator (Field Based)
- Reno, NV
- 60+ days ago
- Reno, NV
- 60+ days ago
ERM is hiring a Biologist - Remote Desktop Analyst Coordinator to join our Impact Assessment Environmental Clearance team remote, based on the Western US, ideally in California. This position...
At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible...
Remote WorkDemographic Data for Reno, NV
Moving to Reno, NV? Find some basic demographic data about Reno, NV below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Reno, NV
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Reno, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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