Help Desk Technician Jobs in Offutt Afb, NE
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems (e.g., Windows Server, Linux) Strong problem-solving skills and attention to detail Excellent communication skills, both verbal and written - _______________________________________________...
- Omaha, NE (9 miles from Offutt Afb, NE)
- 20 hours ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 20 hours ago
Experience in administering desktop applications, tech refresh, OS (Operating System Windows 10/11) deployments and configurations, meeting support and meeting SLAs....
- Omaha, NE (9 miles from Offutt Afb, NE)
- 1 day ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 1 day ago
Title: Site Support Technician | Omaha - Multiple Sites | Room for Growth! Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire/ Extensions Hourly Rate: $22-28/HR Salary upon...
Technical Support Specialist - Contract
- Omaha, NE (9 miles from Offutt Afb, NE)
- 4 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 4 days ago
This position is contract**** ****This position is on site in Omaha, NE**** Akkodis is seeking a Technical Support Specialist for a contract position with a client located in Omaha, NE. This...
Mandatory Experience: Demonstrated hands-on experience with Linux operating systems (RHEL preferred), Virtualization technologies (e.g., VMware, KVM), and automated deployment/configuration management...
Mandatory Experience: Demonstrated hands-on experience with Linux operating systems (RHEL preferred), Virtualization technologies (e.g., VMware, KVM), and automated deployment/configuration management...
Senior Mission Application Infrastructure Support Engineer
- Omaha, NE (9 miles from Offutt Afb, NE)
- 6 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 6 days ago
Senior Mission Application Infrastructure Support Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage...
Senior Mission Application Infrastructure Support Engineer
- Offutt AFB, NE
- 6 days ago
- Offutt AFB, NE
- 6 days ago
Senior Mission Application Infrastructure Support EngineerJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCIEmployee Type: RegularPercentage of...
Advanced Technical Support Specialist
- Omaha, NE (9 miles from Offutt Afb, NE)
- 10 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Omaha, NE (9 miles from Offutt Afb, NE)
- 13 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 13 days ago
Join 'DA CREW' as an IT Support Technician at Godfather's Pizza! At Godfather's Pizza, we're not just a workplace. We are rooted in our values of Family First, High Work Ethic, Honesty, and Fun!...
Technical Support Specialist - Devices
- Omaha, NE (9 miles from Offutt Afb, NE)
- 13 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 13 days ago
Technical Support Specialist - Devices Start Date: June 2nd, 2025 - Training is 7 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. (You will have Juneteenth, 06/19...
- Omaha, NE (9 miles from Offutt Afb, NE)
- 16 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 16 days ago
Job Description: Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We’re looking for a Technical Support Analyst to be the go-to expert for second-tier...
- Omaha, NE (9 miles from Offutt Afb, NE)
- 20 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 20 days ago
Operating Systems and Software: Installing and upgrading operating systems and software, sometimes requiring visits to the client's desk....
Epic Orders/ClinDoc/ASAP Support Specialist
- Omaha, NE (9 miles from Offutt Afb, NE)
- 29 days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 29 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Service Desk Technician (Executive support)
- Omaha, NE (9 miles from Offutt Afb, NE)
- 30+ days ago
- Omaha, NE (9 miles from Offutt Afb, NE)
- 30+ days ago
Job Posting: Executive IT Support Specialist - White Glove Service Onsite: West Omaha, NE As the Executive IT Support Specialist, you will play a key role in ensuring our executive team receives...
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Offutt Afb, NE
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Offutt Afb, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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