Help Desk Technician Remote & Hybrid Only Jobs in Minnesota
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Overview Bailiwick is currently seeking a qualified Service Desk Technician 2 to contribute to our ongoing success and growth to work a Hybrid schedule out of our Chaska, MN HQ Bailiwick is an...
Experienced in documenting requirements and proposing solutions in electrical or automation contexts; proficient in Microsoft Office and relational databases like MS SQL; programming or project management...
Remote WorkDescription: 80% Help Desk Support 10% Projects 10% Onsite Support Technical Provide technical support via phone, email, and support portal....
Knowledge and Skills: Proficient in the use of Microsoft Office, Windows operating environment, and relational database environments....
Remote WorkIT Operations Analyst - Management Analyst 2 Century College
- White Bear Lake, MN
- 13 days ago
- White Bear Lake, MN
- 13 days ago
The IT Operations Analyst provides high-level executive administrative management and advanced professional organization to ensure efficient and effective operations for the Information Technology...
IT Operations Analyst - Management Analyst 2
- White Bear Lake, MN
- 14 days ago
- White Bear Lake, MN
- 14 days ago
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: IT Operations Analyst - Management Analyst 2 Institution: Century College Classification...
Desk- entry level#25-18065 Minnetonka, MN 90% Remote Right to Hire Starts 7/28/2025 Ends 7/28/2026 Job Description Genesis10 is currently seeking a Entry Level Desk for a 12 month contract to hire...
Remote WorkJob 15 of 500 Number of Positions: 1 Job ID: 14602419 Job Location: How to Apply: To see employer contact information, log in or register. Job Title:Lead Project Team Support Engineer Work...
Remote WorkConfigure, manage, and maintain workstation hardware, operating systems, and connectivity used by LSS staff and functional areas. Manage and maintain desktop application software....
Remote WorkAs a Senior IT Support Analyst at Epicor, you will be responsible for monitoring, maintaining, and supporting complex server environments. You will work with IT monitoring and alerting software to...
Make your mark at the world's largest HVAC company Daikin Applied is seeking a Regional Support Analyst III for our Technical Response Center (TRC) who will provide prompt, accurate, expert...
Remote WorkDemographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Minnesota
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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