Help Desk Technician Remote & Hybrid Only Jobs in Kentucky
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
SilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In PersonDistrictwide Technology Support Specialist III- 1.0 FTE
- Fayette County Public Schools
- Lexington, KY
- 1 day ago
- Lexington, KY
- 1 day ago
Fayette County Public Schools, KY JOB DESCRIPTION – Technology Support Specialist III To perform this job successfully, an individual must be able to perform the essential job functions...
In PersonDistrictwide Technology Support Specialist II-1.0 FTE (multiple positions)
- Fayette County Public Schools
- Lexington, KY
- 2 days ago
- Lexington, KY
- 2 days ago
Fayette County Public Schools, KY JOB DESCRIPTION – Technology Support Specialist II To perform this job successfully, an individual must be able to perform the essential job functions...
In PersonTheir responsibilities range from setting up and troubleshooting betting kiosks and display boards at racetracks to providing remote help-desk support and managing race-day data operations....
In Person- Eliot Community Human Services
- Lexington, KY
- 4 days ago
- Lexington, KY
- 4 days ago
Responsibilities: Provide real time Help Desk support as requested. This includes answering the phone and logging/responding to support requests. Diagnose hardware and software problems....
In PersonIT Support & System Specialist
- Control Touch Systems, LLC
- Buechel, KY
- 4 days ago
- Buechel, KY
- 4 days ago
The IT Support & Systems Administrator is a versatile, hands-on position that will handle the full spectrum of day-to-day technical support from basic user requests to more advanced systems...
In PersonServer Production Support Engineer
- Cognizant Technology Solutions
- Louisville, KY
- 4 days ago
- Louisville, KY
- 4 days ago
Cognizant is seeking a Production Support Engineer for a full-time onsite opportunity in Louisville, KY. Applications must be authorized to work in the US and have valid US work authorization....
In PersonExpertise in configuration and use of iOS and Android devices Clear written and verbal communication skills Proficient with Windows and Mac hardware and operating systems - Unix\Linux a plus Organized...
In Person ContractCLASS TITLE: Computer Technician REPORTS TO: District Technology Coordinator BASIC FUNCTION: Perform a variety of skilled and technical duties related to the installation, repair, alternation and...
In Person- Cognizant Technology Solutions
- Louisville, KY
- 5 days ago
- Louisville, KY
- 5 days ago
Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. Please note this role is not able to offer visa transfer or...
RemoteTechnical Support Engineer, II
- Jack Henry & Associates Inc.
- Louisville, KY
- 5 days ago
- Louisville, KY
- 5 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonClinical Service Desk Helpdesk (EMR Systems) Associate - Remote
- NTT DATA Americas, Inc
- Bowling Green, KY
- 7 days ago
- Bowling Green, KY
- 7 days ago
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company''s growth and market...
RemoteSave the Children For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe...
Remote Internshipsystem software, hardware and/or networks....
In PersonDesktop Support Technician Work Type: Onsite Experience Level: Intermediate Position Overview The Desktop Support Technician provides onsite technical support to end users, focusing on...
In Person ContractDemographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Kentucky
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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