Help Desk Technician Remote & Hybrid Only Jobs in Idaho
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
. - Install and support a variety of PC operating systems. - Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets...
Remoteat Oracle in Boise, Idaho, United States Job Description Job Description Responsible for providing the first line of on-site field system support that includes hardware, software, software...
In Personat Canon USA & Affiliates in Boise, Idaho, United States Job Description Remote Support Engineer XR/VL req1698 OVERVIEW The Customer Solutions Center ( CSC ) Remote Support Engineer plays a...
Remoteat Canon USA & Affiliates in Boise, Idaho, United States Job Description Remote Support Engineer CT/MR/VL req1693 OVERVIEW The Customer Solutions Center ( CSC ) Remote Support Engineer plays a...
RemoteRole: L1 Desktop Support Engineer Duration: 6 + months Locations : Nampa, Idaho, USA Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or...
In Personat Oracle in Boise, Idaho, United States Job Description Job Description Preferably based in one of the following locations: + Orlando, FL + Kansas City, MO + Nashville, TN Description As a...
Hybridat Cognizant in Boise, Idaho, United States Job Description Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please...
RemoteLibrary Desktop Support Analyst
- City of Twin Falls, ID
- Twin Falls, ID
- 5 days ago
- Twin Falls, ID
- 5 days ago
systems and Debian-based Linux desktop distributions Ability to evaluate emerging library technologies and products and provide informed recommendations to administration Working knowledge of Office...
In Personsystems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
In PersonParticipates in on the job training as necessary to perform Help Desk Technician duties. Answer calls and emails regarding incidents, requests or information from WinCo Foods users....
In PersonJob Requirements Pocatello, ID Top Secret Polygraph not specified Entry Level (less than 2 yrs experience) Salary not specified Join Premium to unlock estimated salaries Job Description Team...
RemoteSummary The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance...
In PersonREAL Food re-fined. Helpdesk Technician | Location: Meridian, ID 83642 Compensation: $25+ per hour DOE | Full-Time Schedule: Monday-Friday, 8:30am-5:30pm MDT (occasional extended shifts may be...
In Personand printer management; Data and Operating system theory and design....
In PersonTier 1 Help Desk Specialist (Onsite Pocatello, ID) (req-244)
- Paradyme Management
- Pocatello, ID
- 13 days ago
- Pocatello, ID
- 13 days ago
Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program...
In PersonDemographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Idaho
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »