Help Desk Technician Remote & Hybrid Only Jobs in Georgia
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Representative
- Barracuda Networks
- Alpharetta, GA
- 4 hours ago
- Alpharetta, GA
- 4 hours ago
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks...
HybridEDI Helpdesk Representative - Tucker, GA (hybrid)
- Gainwell Technologies LLC
- Tucker, GA
- 10 hours ago
- Tucker, GA
- 10 hours ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...
HybridLevel 1 Help Desk Analyst- Bilingual Spanish
- Global IT Family
- Conyers, GA
- 18 hours ago
- Conyers, GA
- 18 hours ago
Title: Level 1 Help Desk Analyst- Bilingual Spanish Location: Conyers, GA Duration: 12+ months Onsite Key Responsibilities: Vocational/Technical degree in computer applications, computer...
RemoteStreaming Support Engineer (Remote) - Tech
- Gray Television
- Atlanta, GA
- 1 day ago
- Atlanta, GA
- 1 day ago
About Gray Media: Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving...
RemoteDiagnose and resolve hardware, software, operating system, and connectivity issues in a timely and professional manner....
HybridTechnical Support Representative, Tier 3 (USA Remote)
- Turnitin, LLC
- Atlanta, GA
- 4 days ago
- Atlanta, GA
- 4 days ago
Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and...
RemoteUnder direct supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. The Georgia Department of...
HybridTechnical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
HybridComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- Atlanta, GA
- 6 days ago
- Atlanta, GA
- 6 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
Remote- Axiom Technologies LLC
- Alpharetta, GA
- 7 days ago
- Alpharetta, GA
- 7 days ago
Provide support for operating system drivers, software, and firmware. Support users with home connectivity and work-from-home setups (firm-issued or personal laptops with virtual machines)....
RemoteTroubleshoot and resolve issues related to desktops, laptops, operating systems, applications, and network connectivity. ....
HybridDesk Support Service Desk Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Alpharetta, GA....
HybridStreetLight, a subsidiary of Jacobs, is seeking a Product Support Engineer to help transportation planners, modelers, analysts, and engineers solve a wide range of mobility and transportation...
RemoteProblem-Solving: Demonstrated experience solving reported end-user issues directly across both macOS and Windows operating systems....
HybridBanking Application Support Analyst
- NTT Communications
- Atlanta, GA
- 15 days ago
- Atlanta, GA
- 15 days ago
Req ID: 372563 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
HybridDemographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Georgia
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »