Help Desk Technician Remote & Hybrid Only Jobs in Georgia
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
At Automated Logic (ALC), we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their...
Remote WorkKeywords: IT Service Desk Technician, Help Desk Technician, IT Support Specialist, Desktop Support Specialist, Technical Support Specialist, End User Support Technician, Computer Support Specialist,...
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first...
Remote Worksystems support....
Remote WorkTechnical Support Analyst Shamrock Trading Corporation - 3.5 Atlanta, GA Job Details Full-time Estimated: $45.3K - $56.9K a year 11 hours ago Benefits On-site gym Dental insurance 401(k) Paid time...
Remote WorkApplication Services Systems Support Engineer - Remote
- Atlanta, GA
- 6 days ago
- Atlanta, GA
- 6 days ago
systems support....
Remote WorkCustomer Support Engineer - East Coast or West Coast Remote
- Atlanta, GA
- 11 days ago
- Atlanta, GA
- 11 days ago
Customer Support Engineer - East Coast or West Coast Remote at Fastly Atlanta, GA; Denver, CO; Los Angeles, CA; New York City, NY; Portland, OR; Richmond, VA; San Francisco, CA; Tampa, FL Fastly...
Remote WorkTroubleshoot and resolve complex PC, server, and network issues and support Microsoft core operating systems and business applications and technology....
systems, middleware, and custom application software....
Remote WorkReq ID: 333222 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
Understanding of database management systems including relational database design principles, tuning, SQL execution, and configuration....
Remote WorkThe Senior Help Desk Technician ("SHDT") plays a critical role in providing timely technical support for employees throughout IFG Companies and ensuring proper computer operations that enable end-users...
IT Support Technician II - Hybrid - Rome, GA IT Support Technician II - Hybrid - Rome, GA Atlanta, Georgia Hybrid Direct Hire $50k - $50k Posted by: Sidney Nguyen Specialization: Windows
Hands on experience in writing SQL queries and working with relational databases (RDBMS) and/or cloud data warehouse platforms....
Remote WorkJOB OVERVIEW Under supervision, t he Service Desk Agent I will be responsible for resolving issues related to Wheels Information Technology systems. They should be able to resolve technical issues...
Remote WorkDemographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Georgia
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »