Help Desk Technician Remote & Hybrid Only Jobs in Florida
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems (Windows, macOS, Linux) and essential software applications.Perform routine maintenance and upgrades on hardware and software systems to ensure performance and security.Assist in managing user...
Remote WorkAbout This Team: The US Soil Technical Support Team provides top tier Product Technical Support to our Federal and Global customers that require US Based technical support. US Based is defined as...
Remote WorkLocation: 100% remote Years Experience: 2+ years professional experience Education: Bachelors Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance....
Remote WorkSERVICE DESK TECHNICIAN | REMOTE (8am-5pm EST) The Select Group is looking for a talented Service Desk Technician to join one of our top insurance partners. This person will be responsible for...
Remote Work- Tampa, FL
- 7 days ago
- Tampa, FL
- 7 days ago
system Experience supporting web based applications Strong analytical skills and demonstrated ability to troubleshoot Flexibility for working hours (Any shift between 7am thru 7PM Monday - Friday)...
Remote WorkDate Posted: 08/18/2025 Hiring Organization: Rose International Position Number: 487148 Industry: Software Job Title: Technical Support Engineer - Integrations Job Location: Orlando, FL, USA,...
Technical Support Engineer Platform Technologies (Hybrid - Orlando, FL)
- Orlando, FL
- 10 days ago
- Orlando, FL
- 10 days ago
databases (e.g....
Technical Support Engineer USG (Hybrid - Orlando, FL)
- Orlando, FL
- 10 days ago
- Orlando, FL
- 10 days ago
Strong Familiarity with Eclipse IDE A fundamental understanding of ITSM, ITIL, and/or CMDB Strong Experience with relational databases (e.g. MySQL, Oracle)...
Technical Support Specialist - Performance (Hybrid - Orlando, FL)
- Orlando, FL
- 10 days ago
- Orlando, FL
- 10 days ago
Work with customers and internal teams/experts on the resolution of customer issues Requirements: Strong personal commitment to quality and customer service Experience with relational databases (e.g...
Technical Support Engineer Customer Facing (Hybrid - Orlando, FL)
- Orlando, FL
- 10 days ago
- Orlando, FL
- 10 days ago
Technical Support Engineer - Customer Facing (Hybrid - Orlando, FL) (Orlando, FL, 32826) | 2025-08-13 07:08:24 Easy Apply Share Job Job Description Technical Support Engineer - Customer Facing...
Proficiency in Microsoft Operating Systems and Office Suite, Web Browsers, Adobe and Antivirus software required. Interpersonal skills and ability to work well with others required....
Remote WorkYou'll be expected to escalate unresolved or critical incidents to Senior Enterprise Support Engineers or application development teams as needed....
Validate and troubleshoot backend data in relational databases. Support Linux environments and use Unix Shell for system-level tasks....
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
Remote WorkOur Company Explore how you can contribute at AmeriLife. For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance...
Remote WorkDemographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Florida
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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