Help Desk Technician Remote & Hybrid Only Jobs in Colorado
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Support Analyst Are you a fast learner who is fascinated by technology? Amazing Opportunity and Great Place to Work! Our Story At Alight, we believe a companys success starts with its people....
Remote WorkRole Name : MSP Support Specialist-ServiceNow Location: Remote (anywhere in the US) Responsibilities: Clear understanding of ServiceNow platform knowledge, license management, opening ServiceNow...
Remote WorkPay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
Desktop / IT Help desk Support Consultant
- Colorado Springs, CO
- 4 days ago
- Colorado Springs, CO
- 4 days ago
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
Tier 2, Technical Support Representative - (Home-Based 11am-8pm ET)
- Denver, CO
- 8 days ago
- Denver, CO
- 8 days ago
systems including Windows 98/NT/2000/XP/Vista/7, MS Office applications, and internet browsers PC hardware and configuration skills Intermediate IT networking knowledge High-speed home internet connection...
Remote Worksystems (Windows, macOS, Linux) and essential software applications.Perform routine maintenance and upgrades on hardware and software systems to ensure performance and security.Assist in managing user...
Remote WorkIT Support; Enterprise Engineer (Okta, Google Workspace, Cisco, Atlassian)
- Golden, CO
- 14 days ago
- Golden, CO
- 14 days ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkDescription of Job We are looking for an Application Support Analyst to join our expanding application development team....
Remote WorkTechnical Environment: Productivity Suites: Microsoft 365, Office (2013/2016), Office for Mac Collaboration Tools: Exchange Server (2010/2013), Confluence Operating Systems: Windows 7 & 10, macOS (10.11...
Sr. Team Manager - Centralized Planning Group Help Desk
- Littleton, CO
- 26 days ago
- Littleton, CO
- 26 days ago
Position Type: RegularYour opportunityThe Financial Planning Group is part of the broader Investor Services organization and is primarily responsible for helping individuals and families with...
A government employer in the Denver area is looking to hire a desktop support technicians to aid in general support of a variety of agencies. These people will be serving as the escalation point...
ESSENTIAL FUNCTIONS & WORK DUTIES Diagnoses and resolves software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications....
Network Support Engineer This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the...
IT Help Desk Technician Work-Study Salary $18.81 Hourly Location Auraria Campus, CO Job Type Part-Time Job Number 2020-00214 Division CCD Work-Study Opening Date 07/02/2025 Closing Date 10/3/2025 5:...
Remote WorkDemographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Colorado
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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