Help Desk Manager Jobs in Bellevue, NE

Oversee technology support personnel. Help desk managers direct the day-to-day actions of a team of analysts and/or technicians, which may focus on assisting external customers, internal staff, or a mixture of both. They possess extensive knowledge regarding the hardware and software utilized by clients and/or company employees, as well as an in-depth understanding of their organization’s help desk system.

Help desk managers are enlisted to assist with particularly complex technological issues that are difficult to troubleshoot. When serving external users, they may be specifically asked to handle communications with high-level clients in need of information/assistance and/or field escalated complaints from especially frustrated customers. They also organize employee schedules and collaborate with higher management during the hiring process to develop candidate requirements and give input regarding which applicants they believe will best fit with their staff.

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1-3 of 3 Jobs
University of Nebraska - Omaha, NE (9 miles from Bellevue, NE)
Omaha,NE -ITS Help Desk Supervisor #S_191160NET Omaha, NEFull-time Posted onNovember 24, 2019 ITS Help Desk Supervisor NET, Nebraska's PBS and NPR Stations, services up to 200 employees and is...
7 days ago
NET - Omaha, NE (9 miles from Bellevue, NE)
ITS Help Desk Supervisor NET, Nebraska's PBS and NPR Stations, services up to 200 employees and is looking for a professional to join our ITS department. This position will be managing the service...
12 days ago
NET - Omaha, NE (9 miles from Bellevue, NE)
ITS HELP DESK SUPERVISOR NET, Nebraska's PBS and NPR Stations, services up to 200 employees and is looking for a professional to join our ITS department. This position will be managing the service...
16 days ago

Demographic Data for Bellevue, NE

Moving to Bellevue, NE? Find some basic demographic data about Bellevue, NE below.


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Help Desk Manager Online Courses and Training Opportunities

Content & Community Manager
En este curso tendrás acceso a tutoriales y plantillas descargables de marketing digital para que pongas en práctica la teoría. Con ayuda de un Mentor de Google en Marketing podrás identificar...

Financial Programming and Policies, Part 2: Program Design
In this macroeconomics course, you will improve your skills in macroeconomic policy analysis and learn to design an economic and financial program, using real economic data. The financial...

Corporate Finance
Business organizations are constantly engaged in financial decision-making related to financial planning, investments, capital purchases, etc. The right financial decisions play a critical role in...

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Salary for Help Desk Manager jobs in Bellevue, NE

**Data source: Bureau of Labor Statistics

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