Help Desk Manager Jobs in Bellevue, NE

Oversee technology support personnel. Help desk managers direct the day-to-day actions of a team of analysts and/or technicians, which may focus on assisting external customers, internal staff, or a mixture of both. They possess extensive knowledge regarding the hardware and software utilized by clients and/or company employees, as well as an in-depth understanding of their organization’s help desk system.

Help desk managers are enlisted to assist with particularly complex technological issues that are difficult to troubleshoot. When serving external users, they may be specifically asked to handle communications with high-level clients in need of information/assistance and/or field escalated complaints from especially frustrated customers. They also organize employee schedules and collaborate with higher management during the hiring process to develop candidate requirements and give input regarding which applicants they believe will best fit with their staff.

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APN Software Services Inc. - Omaha, NE (9 miles from Bellevue, NE)
Here is a brief job description: I need someone Strong in Windows servers Managing Active directory VMware vCenter Building and deploying Computer Images Independent Troubleshooting Good in PowerShell...
23 days ago

Demographic Data for Bellevue, NE

Moving to Bellevue, NE? Find some basic demographic data about Bellevue, NE below.


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Help Desk Manager Online Courses and Training Opportunities

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When it comes to numbers, there is always more than meets the eye. In operational finance, you will learn how to read the "story" that the balance sheet and income statement tells about the...

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In this Specialization, you will learn the essential skills to coach people for improved performance. You will learn from Executive Coach and UC Davis Instructor Kris Plachy, who has created and...

Introduction to Data Analytics for Managers
Through a combination of lectures, business case studies, and hands-on learning this course provides an introduction to data analytics techniques and their application in business. The case...

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Salary for Help Desk Manager jobs in Bellevue, NE

**Data source: Bureau of Labor Statistics

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