Help Desk Manager Jobs

Oversee technology support personnel. Help desk managers direct the day-to-day actions of a team of analysts and/or technicians, which may focus on assisting external customers, internal staff, or a mixture of both. They possess extensive knowledge regarding the hardware and software utilized by clients and/or company employees, as well as an in-depth understanding of their organization’s help desk system.

Help desk managers are enlisted to assist with particularly complex technological issues that are difficult to troubleshoot. When serving external users, they may be specifically asked to handle communications with high-level clients in need of information/assistance and/or field escalated complaints from especially frustrated customers. They also organize employee schedules and collaborate with higher management during the hiring process to develop candidate requirements and give input regarding which applicants they believe will best fit with their staff.

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1-15 of 590 Jobs
Robert Half Technology - Wayne, PA
ion: Help Desk/Tech Support Mgr Compensation: DOE Robert Half is hiring a Help Desk Manager in Wayne, Pa. The Help Desk Manager will be responsible for managing a team and resolving high level technical...
2 days ago
DayNine - West, TX
delivering innovative work part of your extraordinary career.People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery...
3 days ago
Robbins-Gioia, LLC - Washington, DC
Currently, RG is building a candidate pool of Help Desk Managers to support a Federal customer as needs arise. Candidates may not be contacted immediately upon submission of application.A Day In the...
2 days ago
Digital Prospectors - Quincy, MA
CA Service Desk Manager Administrator/Developer** **Quincy, MA** **Job Type:** Contract **Recruiter:** Chip Clarke at ... **Phone:** ... **Find your job at** **** **Job Title:**...
1 day ago
Robert Half - Spring, TX
ology is looking for a Help Desk Manager to work with one of our exciting and growing clients in The Woodlands. The ideal candidate will have enterprise help desk management experience managing a large...
1 day ago
BetterJobs - Madison, WI
the IT Help Desk Supervisor, you will be responsible for the smooth and efficient conduct of operations surrounding the Business Technology help desk. While focusing on customer service, you will lead...
2 days ago
DXC Technology - Irvine, CA
DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and...
2 days ago
Kforce - Needham, MA
Kforce has a client seeking a Desktop/Application Support Specialist in Needham, Massachusetts (MA).Key Tasks: * Check and respond to all tech support emails and phone calls; Correct as many problems...
21 hours ago
Ellie Mae - Pleasanton, CA
5+ years minimum experience in a customer-facing technical support, or equivalent roles. + Application Support is a must have. + Loan Origination System Experience is plus. + Strong working knowledge...
1 day ago
NTT DATA Services - Stamford, CT
support of 65 million policy holders. NTT DATA Services currently seeks a Meditech Clinical Application Support Specialist to join our team. This is a virtual role which you may work from your home office...
20 hours ago
Basis Educational Group - Scottsdale, AZ
Application Support Specialist Internship Department: IT Office: BASIS.ed Scottsdale Office Location: Scottsdale, AZ BASIS.ed is seeking qualified candidates for an Application Support Specialist I...
2 days ago
Sava Senior Care - Aromas, CA
Application Support Specialist Aromas, California - USD Full Time Posted: Friday, 16 February 2018 Apply ? ? See more jobs like this Perform daily review of expense report exception data, create periodic...
14 hours ago
Wipro Ltd. - Atlanta, GA
ies and Responsibilities: Ensure smooth delivery of Service Desk operations from all locations Establish and communicate Help Desk Support strategies. Educate all worldwide sites on the latest IT infras...
17 hours ago
United Community Bank - Greenville, SC
Loan Application Support Specialist IIReports to: Director of Loan Application SupportDirect Reports: N/ASalary Grade: 12SUMMARY: Providessystem software support for all loan related software programs...
16 hours ago
Okaya Infocom - New York, NY
Application Support Specialist NYC, New York - United States Tax Terms Full Time Overview NYC - 150-200k We are looking for an outstanding Production Support Engineer with experience working in a fas...
1 day ago

Help Desk Manager Online Courses and Training Opportunities

Help Desk - Technician

To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

Help Desk Analyst

A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs


Content & Community Manager
Este curso de marketing digital te enseñará dos aspectos claves para posicionar tu marca en redes sociales: El primer aspecto, es acerca de conocer y entender las diferentes redes sociales que...

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Switching to a Career in Technology

As the hot field nationwide, technology is drawing in new people from all stages in their careers. If you’re interested in breaking into the industry, this simple four-step guide is for you.