Help Desk Manager Jobs in Maine

Oversee technology support personnel. Help desk managers direct the day-to-day actions of a team of analysts and/or technicians, which may focus on assisting external customers, internal staff, or a mixture of both. They possess extensive knowledge regarding the hardware and software utilized by clients and/or company employees, as well as an in-depth understanding of their organization’s help desk system.

Help desk managers are enlisted to assist with particularly complex technological issues that are difficult to troubleshoot. When serving external users, they may be specifically asked to handle communications with high-level clients in need of information/assistance and/or field escalated complaints from especially frustrated customers. They also organize employee schedules and collaborate with higher management during the hiring process to develop candidate requirements and give input regarding which applicants they believe will best fit with their staff.

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1-2 of 2 Jobs
Lewiston, ME
Application Support Specialist We will train you for a career in the Technology field! Do you have a passion for technology?...
8 days ago
Carbonite Inc. - Augusta, ME
As a Consumer Application Support Agent, you will find yourself in one of the most highly supported positions in the business world....
10 days ago

Demographic Data for Maine

Moving to Maine? Find some basic demographic data about Maine below.


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Help Desk Manager Online Courses and Training Opportunities

Finance for Managers
When it comes to numbers, there is always more than meets the eye. In operational finance, you will learn how to read the "story" that the balance sheet and income statement tells about the...

Product Manager
Envision and lead the product strategy of industry-defining products, and learn to successfully bring them to market. Influence the execution of product development as a Product Manager, one of...

AI Product Manager
Learn to develop AI products that deliver business value. Build skills that help you compete in the new AI-powered world.

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Salary for Help Desk Manager jobs in Maine

**Data source: Bureau of Labor Statistics

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