Help Desk Manager Jobs in Indiana

Oversee technology support personnel. Help desk managers direct the day-to-day actions of a team of analysts and/or technicians, which may focus on assisting external customers, internal staff, or a mixture of both. They possess extensive knowledge regarding the hardware and software utilized by clients and/or company employees, as well as an in-depth understanding of their organization’s help desk system.

Help desk managers are enlisted to assist with particularly complex technological issues that are difficult to troubleshoot. When serving external users, they may be specifically asked to handle communications with high-level clients in need of information/assistance and/or field escalated complaints from especially frustrated customers. They also organize employee schedules and collaborate with higher management during the hiring process to develop candidate requirements and give input regarding which applicants they believe will best fit with their staff.

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1-11 of 11 Jobs
Health Care Service Corporation - Fishers, IN
Mortgage Application Support Specialist Job ID: 6672 Functional Area: Information Technology Employment Type: Full Time Location: Fishers, IN Department: IT Enterprise Bus Supp Relocation Provided:...
5 days ago
Konica Minolta Business Solutions - Columbus, IN
support and troubleshooting experience BA, BS or similar degree in computers/electronics or relevant experience Knowledge of the following industry certifications is desired: MCTS: Windows Server 2008...
8 days ago
Whitestown, IN
Application Support Specialist TEKsystems, Inc Whitestown, IN Full-Time Apply Now Create Job Alert....
14 days ago
Fort Wayne, IN
Fort Wayne Sql Job Application Support Specialist Job Requirements...
14 days ago
Princeton, IN
Analyze, resolve, respond to, and document end user inquiries Install desktop/Laptop software using approved tools Troubleshoot operating system Troubleshoot connection issues with LAN/WAN Update tickets...
23 days ago
Princeton, IN
Analyze, resolve, respond to, and document end user inquiries Install desktop/Laptop software using approved tools Troubleshoot operating system Troubleshoot connection issues with LAN/WAN Update tickets...
25 days ago
Cognizant Technology Solutions - Princeton, IN
Analyze, resolve, respond to, and document end user inquiries Install desktop/Laptop software using approved tools Troubleshoot operating system Troubleshoot connection issues with LAN/WAN Update tickets...
26 days ago
Cognizant Technology Solutions - Princeton, IN
Analyze, resolve, respond to, and document enduser inquiries Install desktop/Laptop software using approvedtools Troubleshoot operating system Troubleshoot connection issues with LAN/WAN Update tickets...
28 days ago
XPO Logistics - Lebanon, IN
Recommended skills Complex Problem Solving Troubleshooting (Problem Solving) Networking Computer Sciences Management Information Systems Microsoft Office...
30+ days ago
XPO Logistics, Inc. - Lebanon, IN
Science or Management Information Systems 3 years of Mac OS experience Be part of something big....
30+ days ago
Pacer International - Lebanon, IN
Science or Management Information Systems 3 years of Mac OS experience Be part of something big....
30+ days ago

Demographic Data for Indiana

Moving to Indiana? Find some basic demographic data about Indiana below.


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Help Desk - Manager
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Salary for Help Desk Manager jobs in Indiana

**Data source: Bureau of Labor Statistics

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