Help Desk Analyst Remote & Hybrid Only Jobs in Washington

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 21 Jobs

Technician 2 - Help Desk

  • Maximus
  • Olympia, WA
  • 21 hours ago
  • Olympia, WA
  • 21 hours ago

Install and support a variety of PC operating systems....

Remote

Remote Support Engineer - CT/MR/VL

  • Canon USA & Affiliates
  • Olympia, WA
  • 1 day ago
  • Olympia, WA
  • 1 day ago

Remote Support Engineer - CT/MR/VL - req1693 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for...

Remote

Remote Support Engineer -XR/VL

  • Canon USA & Affiliates
  • Olympia, WA
  • 1 day ago
  • Olympia, WA
  • 1 day ago

Remote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon...

Remote

Product Support Specialist

  • Cadwell
  • Kennewick, WA
  • 3 days ago
  • Kennewick, WA
  • 3 days ago

As a Product Support Specialist at Cadwell, you'll be the expert our customers turn to when they need help getting the most out of their medical devices. You'll provide technical support via phone...

Remote

Technical Support IV

  • AGS - Warner Bros Discovery
  • Bellevue, WA
  • 4 days ago
  • Bellevue, WA
  • 4 days ago

Provide support for Windows, OSX, iOS, and Android operating systems. Support Apple and Dell devices. Review Techline and Knowledge Article updates regularly to stay informed about IT changes....

Hybrid

Support Engineer - Escalation Management

  • Blueprint
  • Bellevue, WA
  • 5 days ago
  • Bellevue, WA
  • 5 days ago

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated...

Remote

Production Support Engineer

  • Cognizant
  • Olympia, WA
  • 5 days ago
  • Olympia, WA
  • 5 days ago

Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...

Remote

Platform Support Engineer

  • Lightning AI
  • Seattle, WA
  • 10 days ago
  • Seattle, WA
  • 10 days ago

Who We Are Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems-designed to take ideas from...

Remote

Junior Fleet Support Specialist HOH Fellows Career Accelerator Fellows Skill

  • General Dynamics Mission Systems
  • Port Orchard, WA
  • 11 days ago
  • Port Orchard, WA
  • 11 days ago

Junior Fleet Support Specialist HOH Fellows | Career Accelerator Fellows | Skill General Dynamics Mission Systems - East Port Orchard, WA Posted: 5/22/2026 - Expires: 8/20/2026 Job ID: 293436097...

Hybrid

Senior Engineering Support Specialist

  • General Dynamics Mission Systems
  • Port Orchard, WA
  • 11 days ago
  • Port Orchard, WA
  • 11 days ago

Senior Engineering Support Specialist General Dynamics Mission Systems - East Port Orchard, WA Posted: 5/22/2026 - Expires: 8/20/2026 Job ID: 293436094 Apply Now I have already applied Save Job...

Hybrid

Department Computer Support Specialist 2

  • Pierce County
  • Tacoma, WA
  • 12 days ago
  • Tacoma, WA
  • 12 days ago

This is a hybrid position and allows for one day of remote work per week based on business needs. Why It's a Great Opportunity: As a Department Computer Support Specialist 2, you will provide a...

Remote

Network Support Technician I

  • WaveDivision Holdings LLC
  • Bellingham, WA
  • 21 days ago
  • Bellingham, WA
  • 21 days ago

Network Support Technician I WaveDivision Holdings LLC - Bellingham, WA Posted: 5/12/2026 - Expires: 8/10/2026 Job ID: 293410803 Apply Now I have already applied Save Job Print Email Share Job...

Hybrid

Technical Support Specialist II

  • Northwest Pipe Company
  • Vancouver, WA
  • 23 days ago
  • Vancouver, WA
  • 23 days ago

systems in a Windows domain environment Intermediate understanding of Active Directory, DHCP, DNS, network drives, networking, and connectivity Basic understanding of Group Policy Objects and Group...

Remote

Accounting Service Desk Specialist - Pacific Time

  • DLA Piper LLP (US)
  • Seattle, WA
  • 30+ days ago
  • Seattle, WA
  • 30+ days ago

Accounting Service Desk Specialist - Pacific Time DLA Piper LLP (US) - Seattle, WA Posted: 5/4/2026 - Expires: 8/2/2026 Job ID: 293391984 Apply Now I have already applied Save Job Print Email...

Hybrid

Senior Technical Support Engineer

  • Chainguard
  • Kirkland, WA
  • 30+ days ago
  • Kirkland, WA
  • 30+ days ago

Senior Technical Support Engineer Chainguard Software Engineering, IT, Customer Service Remote USD 128k-140k / year + Equity Posted on Apr 29, 2026 Apply now Chainguard is the trusted source for...

Remote

Demographic Data for Washington

Moving to Washington? Find some basic demographic data about Washington below.


Local
National
7,705,271
197,951

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
SDI Service Desk Analyst - SDA
Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibilities of the support analyst are many and constantly evolving,...
Data Analyst Nanodegree Program
Clean up messy data, uncover patterns and insights, and communicate your findings. You'll start with an introduction to data analysis tools, including Jupyter Notebook, NumPy, pandas, and...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Washington

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Washington offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Washington
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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