Help Desk Analyst Remote & Hybrid Only Jobs in Utah
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk Analyst 10 a.m. 7 p.m. M-F (Remote)
- Salt Lake City, UT
- 4 days ago
- Salt Lake City, UT
- 4 days ago
Overview GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Provide support from 10 a.m. 7 p.m....
Remote WorkNetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications...
Technical Support Specialist - HYBRID
- West Valley City, UT
- 5 days ago
- West Valley City, UT
- 5 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
SATCOM IP Network Support Specialist
- Hill Air Force Base, UT
- 7 days ago
- Hill Air Force Base, UT
- 7 days ago
Minimum Clearance Required Top Secret Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national...
TEKsystems is looking for a Desktop Support Technician for one of our clients in Logan Utah. This role is first shift (8 am to 5 pm), 100% onsite with some on call (remote support) and travel...
Basic Function HF Sinclair is seeking a Point-of-Sale Technical Support professional to join our team in Salt Lake City, UT. You will handle various calls related to gas station point-of-sale...
Basic Function HF Sinclair is seeking a Point-of-Sale Technical Support professional to join our team in Salt Lake City, UT. You will handle various calls related to gas station point-of-sale...
Summary: Join Maverik as a Help Desk Agent 2, where you'll be the first line of technical support for our stores. Troubleshooting networks, POS systems, fuel pumps, and a variety of in-store...
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents....
Extensiv is the fastest-growing SaaS solution in the third-party logistics market. Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify, Target, and...
Network Support EngineerThis role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the...
Technical Support Engineer, Opengear (Sandy, UT - Hybrid)
- Sandy, UT
- 45+ days ago
- Sandy, UT
- 45+ days ago
Knowledge on the Linux operating system (bash scripting, Shell commands, IPTables). Knowledge and programming experience with scripting languages like Python is desired....
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Salary for Help Desk Analyst Jobs in Utah
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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