Help Desk Analyst Jobs in South Dakota
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Ensuring all operating systems are up to date. Providing AV support during team all hand meetings Pay and Benefits The pay range for this position is $25.00 - $34.00/hr....
Help Desk Support: Experience in managing help desk operations, including ticketing systems and user inquiries....
Position: IT Analyst/ Desktop Support Location: Aberdeen, SD - Onsite Duration: 12+ Months (Possible Extension) Hours: 8am-4:30 pm Export control required Drug screen required The analyst is...
Application Support Analyst - Post Acute - IT Business & Dept Applications
- Sioux Falls, SD
- 1 day ago
- Sioux Falls, SD
- 1 day ago
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50,000...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Technical Analyst will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing...
Remote WorkThe Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Medical Laboratory Scientist - Technical Support Specialist
- Sioux Falls, SD
- 11 days ago
- Sioux Falls, SD
- 11 days ago
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
Location: Sioux Falls, SD (On-Site) Shift: Monday-Friday 8:00 am - 5:00 pm Job Schedule: Full-Time Company: PREMIER Bankcard About the Role Responsible for supporting the timely process through...
Medical Laboratory Scientist - Technical Support Specialist
- Box Elder, SD
- 13 days ago
- Box Elder, SD
- 13 days ago
Ideal candidates will be located within the area of Sioux Falls, SD. Summary: The Technical Support specialist is responsible for providing the highest level of support and service to our...
systems, and McAfee)....
Application Support Analyst (Not a Remote Position)
- Rapid City, SD
- 14 days ago
- Rapid City, SD
- 14 days ago
Application Support Analyst (Not a Remote Position) Rapid City, SD ( Job Type Full-time Description Coca-Cola, with its many brands, has been recognized and enjoyed by people around the world for...
Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when...
Demographic Data for South Dakota
Moving to South Dakota? Find some basic demographic data about South Dakota below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in South Dakota
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in South Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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