Help Desk Analyst Remote & Hybrid Only Jobs in Oregon
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
The role of the Helpdesk Technician requires an exceptional individual who possesses the ability to support both the human and technical sides of technology. The Helpdesk Technician will rely on...
databases (preferably Oracle, DB2 and UDB) Troubleshooting and debugging experience What You've Accomplished: 5+ years of experience in a technical role involving Java, J2EE expertise and databases...
Remote WorkHelp Desk Support - 100% Remote (PST Hours) Join the Help Desk Support team as a Help Desk Support Specialist (Remote), providing high-touch technical support to internal employees....
Remote WorkDESKTOP SUPPORT IN Salem, OR, USA! Date Posted: 08/12/2025 Hiring Organization: Rose International Position Number: 486878 Industry: Healthcare Job Title: Desktop Support Job Location: Salem, OR,...
Remote WorkFor you NEW Technical Support Specialist ABB Location Myrtle Point Posted date a day ago Minimum level N/A Employment type Full-time Job category Other At ABB, we help industries outrun - leaner...
Remote WorkThe group youll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lams etch and deposition products. We drive innovation to ensure our...
Remote WorkThe Group Youll Be A Part Of In the Global Product Support Group of the Clean Product Line (CPL) with headquarters in Villach, Austria and office location in Tualatin, Oregon, US. We are dedicated...
Remote WorkThe group youll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our...
Remote WorkCompany Description Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of...
Remote WorkDemographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
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Salary for Help Desk Analyst Jobs in Oregon
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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