Help Desk Analyst Remote & Hybrid Only Jobs in Georgia
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
At Automated Logic (ALC), we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their...
Remote WorkJob Type Full-time Description Soleo Health is seeking a Full time, IT Service Desk Technician to support our core business needs in the Norcross, GA and surrounding area. Join us in Simplifying...
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first...
Remote Worksystems support....
Remote WorkTechnical Support Analyst Shamrock Trading Corporation - 3.5 Atlanta, GA Job Details Full-time Estimated: $45.3K - $56.9K a year 11 hours ago Benefits On-site gym Dental insurance 401(k) Paid time...
Remote WorkApplication Services Systems Support Engineer - Remote
- Atlanta, GA
- 6 days ago
- Atlanta, GA
- 6 days ago
systems support....
Remote WorkCustomer Support Engineer - East Coast or West Coast Remote
- Atlanta, GA
- 11 days ago
- Atlanta, GA
- 11 days ago
Customer Support Engineer - East Coast or West Coast Remote at Fastly Atlanta, GA; Denver, CO; Los Angeles, CA; New York City, NY; Portland, OR; Richmond, VA; San Francisco, CA; Tampa, FL Fastly...
Remote WorkTroubleshoot and resolve complex PC, server, and network issues and support Microsoft core operating systems and business applications and technology....
systems, middleware, and custom application software....
Remote WorkReq ID: 333222 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
Understanding of database management systems including relational database design principles, tuning, SQL execution, and configuration....
Remote WorkIn-depth understanding of Windows 10, 11 and server operating systems. Strong knowledge of computer hardware troubleshooting and repair....
IT Support Technician II - Hybrid - Rome, GA IT Support Technician II - Hybrid - Rome, GA Atlanta, Georgia Hybrid Direct Hire $50k - $50k Posted by: Sidney Nguyen Specialization: Windows
Hands on experience in writing SQL queries and working with relational databases (RDBMS) and/or cloud data warehouse platforms....
Remote WorkJOB OVERVIEW Under supervision, t he Service Desk Agent I will be responsible for resolving issues related to Wheels Information Technology systems. They should be able to resolve technical issues...
Remote WorkDemographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Georgia
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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