Help Desk Analyst Remote & Hybrid Only Jobs in Colorado
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Support Analyst Are you a fast learner who is fascinated by technology? Amazing Opportunity and Great Place to Work! Our Story At Alight, we believe a companys success starts with its people....
Remote WorkRole Name : MSP Support Specialist-ServiceNow Location: Remote (anywhere in the US) Responsibilities: Clear understanding of ServiceNow platform knowledge, license management, opening ServiceNow...
Remote WorkPay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
Desktop / IT Help desk Support Consultant
- Colorado Springs, CO
- 4 days ago
- Colorado Springs, CO
- 4 days ago
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
Tier 2, Technical Support Representative - (Home-Based 11am-8pm ET)
- Denver, CO
- 8 days ago
- Denver, CO
- 8 days ago
systems including Windows 98/NT/2000/XP/Vista/7, MS Office applications, and internet browsers PC hardware and configuration skills Intermediate IT networking knowledge High-speed home internet connection...
Remote Worksystems (Windows, macOS, Linux) and essential software applications.Perform routine maintenance and upgrades on hardware and software systems to ensure performance and security.Assist in managing user...
Remote WorkIT Support; Enterprise Engineer (Okta, Google Workspace, Cisco, Atlassian)
- Golden, CO
- 14 days ago
- Golden, CO
- 14 days ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkDescription of Job We are looking for an Application Support Analyst to join our expanding application development team....
Remote WorkTechnical Environment: Productivity Suites: Microsoft 365, Office (2013/2016), Office for Mac Collaboration Tools: Exchange Server (2010/2013), Confluence Operating Systems: Windows 7 & 10, macOS (10.11...
Sr. Team Manager - Centralized Planning Group Help Desk
- Littleton, CO
- 26 days ago
- Littleton, CO
- 26 days ago
Position Type: RegularYour opportunityThe Financial Planning Group is part of the broader Investor Services organization and is primarily responsible for helping individuals and families with...
A government employer in the Denver area is looking to hire a desktop support technicians to aid in general support of a variety of agencies. These people will be serving as the escalation point...
ESSENTIAL FUNCTIONS & WORK DUTIES Diagnoses and resolves software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications....
Network Support Engineer This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the...
IT Help Desk Technician Work-Study Salary $18.81 Hourly Location Auraria Campus, CO Job Type Part-Time Job Number 2020-00214 Division CCD Work-Study Opening Date 07/02/2025 Closing Date 10/3/2025...
Remote WorkDemographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Colorado
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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