Network Support Engineer

Key Responsibilities:

• Build up Network Testing Center for testing and training purposes.

• Provide technical training/presentation to colleagues and customers.

• Network planning, installation and configuration through CLI/GUI.

• Writing Support Notes and Case Studies.

• Accompany with Sales and help answer technical details to the customers.

• Answering customer questions and issues.

• Communication skills — become a bridge between customers and sales, PM, and product development team.

Skill Requirements:

1. Bachelor/Associate Degree in Information Technology, Computer Science, Electrical Engineering or Networking.

2. At least 5–7 years working experience as Field Application Engineer or Technical Support in: Internet Service Providers, System Integrator in networking or factory automation.

3. CCNA Certified.

4. Experienced in CISCO/Juniper/Hirschmann Ethernet Switches/Routers.