Director of IT

Job Context SimPro Group is seeking a highly motivated and hands-on Director of IT & Security to join our team in downtown Miami. This is a highly rewarding, fast-paced, in-office role where you will serve as the hands-on architect of the company's technological resilience and security posture. You will be instrumental in defining and implementing the strategic vision for a scalable, secure corporate infrastructure that enables rapid business growth while maintaining rigorous compliance standards. What You'll Do What You Will Do (Key Responsibilities) Strategy and Governance: Own the overall strategy for enterprise IT, risk mitigation, and technical governance across the organization. System Management: Lead all aspects of corporate systems management, ensuring operational efficiency, scalability, and security. Modern Workplace Evolution: Drive the evolution of the modern workplace, continuously evaluating and implementing tools and practices that enhance employee productivity and collaboration. Security Posture: Implement a proactive security strategy to ensure continuous compliance and protect corporate assets from evolving threats. Infrastructure Design: Architect and maintain corporate infrastructure that is secure, resilient, and capable of supporting SimPro Group's aggressive growth trajectory. What You Will Bring (Required Experience & Qualifications) 10+ years with a mix of experience with building systems and IT leadership. Proven track record of scaling enterprise IT and security programs in high-growth startup environments. Demonstrated hands-on experience in successfully migrating an enterprise environment from Google Workspace to Microsoft 365 without disruption. Expertise in implementing efficient and highly scalable IT service processes and procedures by leveraging AI for scale. Deep understanding of compliance frameworks relevant to high-growth organizations including SOC2 Type 2, ISO 27001 and GDPR. Experience leading and mentoring remote or hybrid IT teams. Strong technical foundation across corporate networking, cloud infrastructure, systems management, and security architecture. What You'll Bring What We Can Offer You Responsible Time Off Comprehensive medical, dental, vision package with 100% employer paid options Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&D; and Disability Insurance available to purchase. Wellness Challenge App, Diabetes Prevention App, and Health Hub App 401k/Retirement Plan with 6% employer match Generous Parental Leave Program Paid Volunteer Leave Days Public Holiday Exchange Scheme Talent Referral Program - get rewarded for referring a friend to join our team! Diverse training & internal networking opportunities across all of our product lines Opportunities for career progression and development Service recognition awards Click here to find out more about working at Simpro Group! Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor. If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume. *Please note, no agencies will be accepted in the recruitment of this role. Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together! Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees. Ready to transform your business? Explore our products at simprogroup.com, aroflo.com, bigchange.com and clockshark.com. Simpro Group has been made aware of fraudulent recruitment activity where individuals are impersonating our company and hiring managers to deceive job applicants. These scammers are using a fraudulent website and email domain (simprogroupcareers.com) and may contact you with illegitimate job offers. Their goal is typically to steal your personal information for identity theft or to trick you into paying for fake application fees, background checks, or equipment. If you have been contacted by someone you suspect is not a legitimate Simpro Group recruiter, or if you have any doubts about a job posting, please do not respond. Do not provide any personal information or payment. We take this matter very seriously and have reported this fraudulent activity to the relevant global authorities. We are committed to ensuring a safe and transparent recruitment process for all candidates.