Help Desk Technician Remote & Hybrid Only Jobs
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)
- Livonia, MI
- 23 hours ago
- Livonia, MI
- 23 hours ago
Employment Type: Full time Shift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. NOTE: The majority of this work will be in...
Position Overview: We are seeking a motivated and customer-focused Helpdesk Technician to join a high-touch, fast-paced IT support team. This role is ideal for individuals with retail experience...
Remote WorkBasic knowledge of Linux operating systems, Windows command-line tools and Puppet Infra-as-code....
Remote WorkWhat You'll Need: Excellent t echnical troubleshooting and issue documentation skills Strong working knowledge of various Operating Systems, including installation, configuration, and authentication...
Remote WorkWho We Are Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing...
Remote WorkJob Order Number: DE9963446 Job Title: Remote L2 Help Desk Company: Insight Global Location: Camden, NJ Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...
Remote WorkService Desk Technician Salary $22.29 - $24.88 Hourly Location City Hall, MI Job Type Full-Time Department Information Technology Opening Date 08/26/2025 Closing Date Continuous FLSA Non-Exempt...
Remote Worksystems (Windows, macOS, Linux) and essential software applications.Perform routine maintenance and upgrades on hardware and software systems to ensure performance and security.Assist in managing user...
Remote WorkAt Automated Logic (ALC), we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their...
Remote WorkIT Support Office, Clerical & Administrative $ 18 / Hour location_on Goshen, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: IT Support...
UPMC is hiring an Associate Help Desk Support Analyst to support their Help Desk Support IT department. If you have excellent customer service and adaptability skills, APPLY NOW!...
Remote WorkResponsibilities & Qualifications RESPONSIBILITIES Answer user calls, emails, and trouble tickets to provide general user support related to their IT equipment or other needs. Creates, updates and...
Remote WorkSalary/Position Classification $14.00 hourly, Non-Exempt (Eligible for overtime) 12-15 hours per week 100% Remote Work Availability: No Hybrid Work Availability (requires some time on campus): No...
Corrections Education Program Student Support Specialist
- Jackson, MI
- 9 hours ago
- Jackson, MI
- 9 hours ago
POSITION SUMMARY Primary responsibility is for the retention and completion of Corrections Education Program (CEP) students. The Support Specialist is held accountable for the achievement of...
Remote WorkTechnical Support Specialist (Software)
- San Bernardino, CA
- 9 hours ago
- San Bernardino, CA
- 9 hours ago
About SOVRA SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. It offers...
Remote WorkHelp Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs Nationwide
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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