To provide onsite deskside Tier 2 support performing the following duties:
Primary Duties for this role:
Deploying new computers to replace old ones.
Upgrading to window 11 from 10
Imaging computers
Disposing of outdated assets
Strong Software skills: PowerShell, python, etc.
Must be able to lift 50 pounds
Lifting and moving printers
Additional details:
Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Service Now, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic
documents/records
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations.
Job Requirements:
Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts
Ability to drive locally
1 year or more IT experience preferred, but recent college graduates will be considered
Education Requirements:
Degree in an Information Technology discipline or equivalent experience. High School or secondary diploma or equivalent
Notes:
1st shift Monday - Friday 7:00 AM - 3:00 PM
Job ID: 523387468
Originally Posted on: 6/2/2026
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