Technical Program Manager with ERP & Enterprise Systems

Role : Technical Program Manager – ERP & Enterprise Systems

Remote working

Duration is 6-12 months

Overview

We are seeking a seasoned Technical Program Manager (TPM) to lead complex ERP, enterprise systems, and End User Computing (EUC) transformation programs. This role requires deep expertise in Workday, Concur, OneStream-to-Hyperion , and large-scale endpoint/VDI deployments , along with strong experience in M&A integrations, governance, and organizational change management .

Key Responsibilities

1. End-to-End Program Management

• Drive full lifecycle delivery across ERP, enterprise systems, and EUC programs
• Develop and own detailed, integrated program plans , including:
• Milestones, dependencies, critical paths
• Resource planning and sequencing across multiple workstreams
• Ensure alignment across enterprise systems and infrastructure dependencies

2. Execution Excellence

• Lead execution with strong governance frameworks:
• Maintain project plans, timelines, and key decisions
• Manage RAID logs (Risks, Actions, Issues, Decisions)
• Proactively identify blockers and drive resolution
• Facilitate cross-functional collaboration across:
• Business, IT, Finance, HR
• Security, Infrastructure, and Service Desk teams
• External stakeholders (including Thermo Fisher ecosystem if applicable)
• Deliver executive-level reporting, escalations, and decision support

3. Organizational Change Management (OCM)

• Design and execute change management and communication strategies
• High-level executive communications
• Detailed operational and user-facing communications
• Develop:
• Transition playbooks
• SOPs and training materials
• Ensure operational readiness and user adoption

4. M&A Integration (Mandatory)

• Lead ERP and system integration efforts for M&A programs , including:
• System consolidation and cutover planning
• Data migration and harmonization
• Finance and HR system alignment
• Manage integration risks and ensure business continuity

5. EUC Program Leadership (Critical)

Program Governance

• Establish and lead robust governance structures for EUC transformation programs
• Drive phased rollout strategy :
• POC → Pilot → Full-scale deployment
• Manage wave-based deployment across:
• 5,000+ endpoints (workstations)
• 3,000+ VDIs

Operational Readiness Ownership

• Take end-to-end ownership of readiness across:
• SOC (Security Operations Center) operating model
• Support and escalation workflows
• Defender (or endpoint security) transition validation
• Reporting and monitoring enablement
• Ensure all operational functions are fully prepared prior to scaling deployment

Cross-Functional Coordination

• Orchestrate alignment across:
• IT Operations
• Security
• Service Desk
• Infrastructure teams
• Vendors and partners
• Ensure synchronization between:
• Workstation deployment
• VDI implementation workstreams

Deployment Tracking & Reporting

• Establish and manage centralized tracking mechanisms , including:
• Installation status
• Wave progress and segmentation
• Deliver:
• SteerCo-level dashboards and reporting
• Risk visibility and mitigation tracking

Pilot Governance & Scaling

• Define structured pilot cohorts across representative user groups
• Implement go/no-go gating criteria :
• Validate readiness before scaling
• Drive disciplined transition from pilot → production rollout

Required Skills & Experience

Enterprise Systems Expertise

• 5 to 8 years of hands-on experience with:
• Workday (HR/Finance modules)
• Concur
• OneStream & Hyperion (EPM systems)
• 5+ years of deep understanding of:
• System integrations
• Enterprise data flows across HR, Finance, and IT

EUC & Infrastructure Delivery

• 5+ years of Proven experience managing large-scale endpoint and VDI deployments
• Expertise in:
• Deployment strategies (phased/wave-based rollout)
• Endpoint security and governance (Defender or similar tools)
• Operational readiness and support model transitions

Program Management Excellence

• 5+ years of strong track record in end-to-end delivery of complex programs
• Expertise in:
• Governance frameworks
• RAID management
• Multi-workstream coordination

M&A Experience (Mandatory)

• 3 to 5 years of demonstrated experience in post-merger integration programs
• Strong understanding of system consolidation in multi-entity environments

Soft Skills

• Strong executive communication and influencing ability
• Excellent problem-solving and decision-making skills
• Ability to operate in high ambiguity and matrixed environments
• Leadership without authority across global teams

Preferred Qualifications

• Experience in Life Sciences / regulated industries
• PMP / PgMP or equivalent certification
• Familiarity with tools such as Jira, ServiceNow, Smartsheet, Clarity

Success Metrics

• Successful delivery of ERP and EUC programs on time and within scope
• Seamless M&A integrations with minimal disruption
• High-quality governance and executive visibility
• Operational readiness achieved before deployment at scale

Strong adoption and stakeholder satisfaction