Cluster Security Manager, Data Center Security

Amazon Web Services (AWS) and Amazon.com serve customers and developers all over the world who rely on storage, compute, and other services that power Amazons consumer, digital and AWS businesses. Our customers trust us to handle their data with air-tight security. Customer data security is a given and a guarantee for our businesses.

AWS Infrastructure Physical Security Team is looking for a detail-oriented, experienced and professional Cluster Security Manager. You will have experience managing the security of large critical infrastructure installations, ideally, data centers. You will have professional experience managing people with varying skill sets, devising strategies, creating, tracking and managing budgets, sponsoring projects, and driving improvements of our security readiness. You will report to the Cluster Security Manager responsible for your area.

As a Cluster Security Manager you will be tasked with leading a team of professional security managers who drive operational security excellence at several separate facilities located within a short driving distance. You and your teams constant vigilance will discover physical security gaps and shortcomings which you will fix immediately. You will interface and direct vendors involved in new security construction, repairs, daily security operations and patrols, and planning. You will extract metrics and observe improvements by looking at hard data. You will make suggestions on improving electronic surveillance and access controls. You will direct efforts to educate data center occupants on false alarm reductions. You will write and implement security process and procedures. Your position will require you to write reports, create presentations and communicate with management on the status of physical security operations.

Key job responsibilities
- Establish and maintain a robust customer relationship with key customers in and outside of the Cluster to ensure complete understanding of security processes to enable the delivery of viable security responses.
- Responsible for planning, developing and implementing security plans, security programs such as Emergency Response and Crisis Management, Physical Security, Incident Management and coordinates site investigations with the Global Intelligence and Investigative team.
- Maintains an extensive knowledge of complex industry trends, current security issues and security technology, and updates management on risk and threats that could impact Data Centers.
- Responsible for performing annual risk analysis for assigned Data Center sites, particularly with respect to level of crime, terrorism, workplace violence, and threats from natural and man-made disasters.
- Responsible for providing leadership and best practices to the on-site Cluster/Campus Data Center Management Team on security policy and practices.
- Identifies exposures and provides recommendations as well as develops corrective plans that will be provided to their next level management.
- Provides leadership, advice, and guidance to AWS Data Center staff as well as contract security force staff in achieving current and long-range strategic program objectives.
- Serves as staff support to security management and assists in conducting investigations of significant threats and/or the loss or misappropriation of assets.
- Liaison with local, state and federal law enforcement agencies for assigned locations.

About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve.

- 10+ years of physical security experience
- 5+ years of security management experience
- 5+ years of leadership role experience

- Experience in security operations in a leadership role
- Experience in physical security best practices including application of physical security systems, investigation techniques, management of contract security guards and incident management
- Experience in Program management or services experience deploying technology solutions
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Advanced Degree or a CPP, CISSP, PSP, PMP Certification
- Proven leadership skills and strong business acumen

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .