Network Engineer

Youll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.

And youll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide .

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!

Network Engineer
PMO / OPERATIONS - 100.8732 (BILLINGS CLINIC 2950 10TH AVE N BUILDING)
req11747

Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)
Starting Wage DOE: $33.66 - $42.07

The incumbent in this position serves as part of a team that supports the communication infrastructure for the Billings Clinic health system. Responsibilities for this team include providing strategy, design, support, security, maintenance and optimization of the data and voice infrastructure in order to facilitate and enhance the delivery of health care services in Billings Clinic and its regional partners.This role is responsible for providing support, implementation, and maintenance of existing infrastructure as well as assisting other team members in providing guidance, planning and execution of improvements and future strategy. In addition to the technical knowledge/skills required to support the infrastructure, other responsibilities include creation and maintenance of documentation, complying with change control, and effective task management. Coordination, communication and interaction with other teams/departments, vendors and facilities in the health system is expected. This is a highly dynamic environment requiring members of this team to respond to the often-changing needs of the organization while maintaining a high level of uptime, service quality and redundancy.

Essential Job Functions

CORE VALUES:
Supports and models behaviors consistent with Billings Clinics mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
KEY RESPONSIBILITIES:
Serves as the primary technology resource for the assessment and mapping of current and future state with gap identification/analysis, design, implementation, on-going development and maintenance of network infrastructure. Coordinates closely with Billings Clinic Leadership, staff members, Information Technology staff, key stakeholders including affiliates, managed and non-managed sites, and software vendors for the planning, analysis, design, implementation, evaluation and support of network infrastructure.
STRATEGY:
Acts as a liaison and expert resource for network infrastructure with the end-user community, clinicians and/or software/hardware vendor to identify problems and concerns regarding the overall performance and/or effectiveness of the technologies and workflows that impact users. Researches, analyzes and provides recommendations for corrective action to resolve problems with the internal functionality of the system and/or integration of information between systems. Collaborates with clients and technical resources and/or software/hardware vendor with recommendations for system enhancements, detailed information regarding technical or functionality problems and assists with implementation of recommended fixes.
PATIENT SAFETY and QUALITY:
Monitors the environment, technology and infrastructure to support optimal patient care and prevention of adverse events.
POLICY and PROCEDURE / REGULATORY:
Ensures network infrastructure and corresponding policies and procedures, related to Health IT, follow appropriate Practice Acts, other applicable regulations and standards.
OTHER DUTIES:
Performs additional duties as defined for specific IT Network Engineer Role. See table below. Performs other duties as assigned or needed to meet the needs of the department/organization.

Minimum Qualifications

Education
Bachelors degree, preferred or equivalent years of experience.

Experience
0-2 years experience with network infrastructure/ architecture, remote access systems, internet connectivity, telecommunications and support services
Knowledge with LAN switching and VLANs
Knowledge/Experience supporting LAN/WAN
Knowledge/Experience supporting voice communication/ telephony (VoIP, Analog and digital)
Experience with the maintenance, configuration, incident resolution, and engineering connectivity solutions
Internet based IPSEC and SSL VPN tunnel experience
A thorough understanding of the OSI model, Ethernet, HTTP, and TCP/IP
Knowledge/Experience implementing and administrating common TCP/IP based services, including DNS, HTTP, FTP, SSH, SMTP, etc.
Demonstrates analytical skills necessary to perform responsibilities requiring analysis, judgment, and knowledge of information services

Certifications and Licenses
Industry certifications in networking/telecommunications preferred

Must be able to provide home internet access and have personal cell phone

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered

Billings Clinic is Montanas largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed tobeing an inclusive and welcoming employer, that strives to be kind, safe, andcourageous in all we do. As an equal opportunity employer, our policies andprocesses are designed to achieve fair and equitable treatment of all employeesand job applicants. All employees and job applicants will be provided the sametreatment in all aspects of the employment relationship, regardless of race,color, religion, sex, gender identity, sexual orientation, pregnancy, maritalstatus, national origin, age, genetic information, military status, and/ordisability. To ensure we provide an accessible candidate experience forprospective employees, please let us know if you need any accommodations duringthe recruitment process.