System Administrator/Desktop Support

Client Engineer - End User Computing We're looking for a seasoned professional to lead the design, deployment, and support of enterprise-level desktop environments. This role is ideal for someone passionate about modern workplace technologies, automation, and delivering seamless user experiences across a large organization. Key Responsibilities Technical Leadership & Standards Define and maintain technical standards for end-user computing devices Lead strategic planning and goal-setting for the digital workplace environment Deployment & Automation Manage timely rollouts of applications, upgrades, and security patches Develop and maintain a zero-touch desktop deployment system Architecture & Troubleshooting Design and support Windows client architecture aligned with industry best practices Provide advanced troubleshooting for OS, enterprise software, and configuration issues Cross-Functional Collaboration Participate in or lead projects to implement new technologies that enhance stability, security, and efficiency Collaborate with IT support teams and executive stakeholders to ensure alignment and smooth execution Daily Activities Maintain and optimize endpoint device management systems Resolve escalated technical incidents and contribute to problem management efforts Support operating system upgrades, image management, and compliance reporting Create documentation and dashboards for technical and executive audiences Engage with vendors for application support and issue resolution Required Skills & Experience Strong history in: Endpoint device management and automation Operating system configuration and deployment (Windows and macOS) Troubleshooting complex technical issues Writing clear, client-facing documentation Experience with: Enterprise-level software deployment and compliance reporting IT service management practices (incident, change, problem management) Scripting and automation (e.g., PowerShell) Presenting to management and working across technical and non-technical teams Preferred Qualifications Familiarity with cloud-based licensing models and enterprise security tools Experience with unified endpoint management platforms Knowledge of server management and group policy configuration Ability to build custom dashboards and reports for performance tracking