AI QA & Infrastructure Engineer

Aidaly
San Francisco, California
Full Time

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About Aidaly

At Aidaly, we believe family caregivers are the future of healthcare and the backbone of a thriving economy. In-home care is the fastest-growing part of healthcare, but demand is outpacing supply. We are pioneering a new model for delivering care at home by training and paying family caregivers to meet the needs of an evolving population and changing workforce. We are scaling rapidly across the United States.

Join us!

Design and execute manual and automated test plans across Aidaly's web, mobile, and AI-driven products.
Develop test cases, regression tests, and bug tracking workflows to proactively catch issues before launch.
Test AI-assisted features (eg, dynamic caregiver communications, automated documentation flows) for accuracy, relevance, and experience quality.
Create and maintain testing environments that simulate real-world caregiver and ops team behaviors.
Identify root causes of issues quickly and collaborate with Product and Engineering to drive resolutions.
Define and track quality metrics, creating a feedback loop to improve system reliability and caregiver experience.
Participate actively in sprint planning and product reviews, serving as a champion for testing, quality, and user empathy.
Continuously improve QA processes by recommending and implementing new tools, frameworks, and automation methods

Design and execute manual and automated test plans across Aidaly's web, mobile, and AI-driven products.
Develop test cases, regression tests, and bug tracking workflows to proactively catch issues before launch.
Test AI-assisted features (eg, dynamic caregiver communications, automated documentation flows) for accuracy, relevance, and experience quality.
Create and maintain testing environments that simulate real-world caregiver and ops team behaviors.
Identify root causes of issues quickly and collaborate with Product and Engineering to drive resolutions.
Define and track quality metrics, creating a feedback loop to improve system reliability and caregiver experience.
Participate actively in sprint planning and product reviews, serving as a champion for testing, quality, and user empathy.
Continuously improve QA processes by recommending and implementing new tools, frameworks, and automation methods

Requirements

Who You Are

3-5 years experience in software quality assurance, QA engineering, or equivalent roles.
Strong manual testing skills with a demonstrated interest in growing automated test coverage.
Familiar with QA tools and frameworks such as Selenium, Cypress, Playwright, or equivalent.
Deep understanding of AI/ML systems or experience testing non-deterministic outputs (bonus if you've worked with LLMs, AI APIs, or recommendation systems).
Analytical, detail-oriented, and passionate about building seamless user experiences.
Exceptional communicator - able to write clear bug reports, escalate effectively, and advocate for users internally.
Comfortable in fast-paced, ambiguous startup environments where priorities evolve rapidly.
Mission-driven: excited to build tools that improve lives for families and caregivers

If you're the type of person people naturally depend on for support; honest, consistent, calm under pressure, and solution-focused - WE WANT YOU!

Benefits

What We Offer

Competitive salary + performance bonuses based on KPIs
Health, dental, and vision insurance
Paid time off and holidays
401K (starting Q3 2025)
High-autonomy, high-impact role - true domain ownership.
Quarterly off-sites, trainings, and team building experiences
Opportunity to build something transformative for millions of American families.

Seniority level