AI Interaction Designer / AI Experience Architect

Job Description

This role is based in Chicago, IL.

We are seeking an experienced AI Interaction Designer/AI Experience Architect to join our team. In this role you will be instrumental in designing and optimizing conversational AI experiences for our B2B AI platform. You will combine technical expertise in AI systems with strong user experience design test skills to create intuitive, effective AI interactions that drive business value.

Key Responsibilities

• Design, develop, and curate high-quality question-answer pairs to train our B2B AI systems on proprietary data
• Create comprehensive prompt libraries tailored to different personas, use cases, and business contexts
• Drive AI adoption across the organization through effective prompt engineering and user experience design
• Analyze AI interaction patterns and optimize conversation flows based on user feedback and performance metrics
• Collaborate with data science, product, and business teams to align AI capabilities with business objectives
• Document best practices for AI interaction and establish standards for prompt engineering
• Conduct regular testing and quality assurance of AI responses and conversation flows