Software Development Engineer II, AI/ML

  • Amazon
  • Austin, Texas
  • Full Time

Do you love decomposing problems to develop machine learning (ML) products that impact millions of people around the world? Would you enjoy identifying, defining, and building ML software solutions that revolutionize how businesses operate? MIND (Machine Intelligence for Networks and Devices) team within OpsTech Infrastructure Engineering (OTIE) organization is looking for a Software Development Engineer to join the AI/ML arm for the organization. This team will leverage the power of machine learning to solve complex network management problems, ultimately to improve customer experience.

Key job responsibilities
- Collaborate with applied scientists on developing algorithms and scaling machine learning models.
- Develop and maintain platforms for the development, evaluation, and deployment of machine learning models and LLMs for real-world applications
- Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
- Collaborate with cross-functional teams to identify and solve complex problems using GenAI and ML
- Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
- Work in an agile environment to deliver high-quality software.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

About the team
MIND team is based out of Austin. Our Vision is to enable OTIE to provide the worlds most reliable and available network for WW Ops through self-aware, intent-driven, and autonomous AI/ML systems that deliver resilience at scale

BASIC QUALIFICATIONS

- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Experience in machine learning, data mining, information retrieval, statistics or natural language processing
- Experienced in building large scale AI and ML infrastructure

PREFERRED QUALIFICATIONS

- Master's degree in computer science or equivalent
- Experience with running A/B tests in production and knowledge of causal inference and other modern machine learning techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.

Job ID: 483436376
Originally Posted on: 6/30/2025

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