Software Asset Managment Specialist

Job Title: Software Asset Management (SAM) Specialist

Location: Dallas, TX, 75342

Duration: 6 Months

Summary

The Software Asset Management (SAM) Specialist is accountable for software utilization and compliance data. This person will provide subject matter expertise for major software publishers and smaller publishers. Assist as needed with software vendor contracts and work with other departments to build, execute and manage remediation as it relates to software compliance. This person will evaluate SAM tool system design and provide requirements for functionality. Align license capacity with initial needs, expected growth, and enterprise experience from similar implementations. Establish SAM processes and procedures. 

Key Roles & Responsibilities 

• Participates in the management of software licenses to help ensure compliance with policies, software licenses agreements, and end-user licenses agreements.
• Design and implement SAM tool and technology (preferably Flexera-based) license management solutions to support software lifecycle management.
• Manage, operate, and trouble-shoot SAM tool and technology (preferably Flexera-based) license management solutions.
• Audit and improve software license data and ensure that software licenses are managed and tracked effectively.
• Analyze and improve customer software lifecycle management and change management.
• Provide and improve data, reports, and dashboards on software lifecycle management and software ROI
• Occasionally build Cognos reports or otherwise to improve the operations of the system.
• Contributes to the maintenance of organizations effective licenses position within Organizations Software Asset Management
• Solution through the effective, efficient and agile utilization of the tool.
• Contributes to the IT team’s understanding, tracking and forecasting of software licenses by collaborating with the teams and clearly explaining the software license agreements and management processes and procedures.
• Assist management in leading, training, and developing employees to better understand and utilize software licensing processes, procedures and tools.

The minimum education requirements are:

• High school diploma, GED or equivalent is required; Bachelor’s degree in MIS, Statistics or Computer Science is preferred.

The minimum experience requirements are:

• 5+ years’ experience in IT Software Asset Management software licensing

The minimum skill requirements are:

• Strong quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information/data
• Ability to meet strict deadlines while managing multiple tasks with competing priorities
• Ability to learn and master the administration of Organization’s SAM solution
• Flexera product knowledge including FNMS, Workflow Manager, App Portal, and Data Platform
• Thorough understanding of various Tier 1 vendor license models (Microsoft, IBM, Oracle, Symantec, VMware,
• Adobe, RedHat) and the ability to interpret software contracts/EULAs
• Ability to create Effective License Positions for Tier 1 publishers using SAM tools such as Flexera including but not limited to uploading purchase orders, creating licenses and performing software optimization
• Experienced in on-boarding of publishers from start to finish in FNMS
• Ability to create detailed and summarized Excel reports using data from FNMS
• Understanding of Cloud/Virtualization technologies (VMware, AWS, OpenShift Platform, RedHat/RHEL)

Preferred Skills, Knowledge, & Abilities

• Working knowledge of Atlassian JIRA used as ticketing system for software requests/installation, purchases, server build requests and hardware requests
• Strong understanding of Atlassian JIRA workflows
• Knowledge of enterprise security as it relates to software
• Experience with license server administration
• Deep knowledge of software deployment, device inventory, software asset management (SCCM, ADDM)
• Flexera FNMS Tooling expertise and knowledge for the purposes of supporting, troubleshooting and maintaining FNMS
• Experience with opening support cases with Flexera and following through to completion
• Reviewing out of date inventory and validating that inventory
• Tracking and managing FNMS device license consumption
• Understanding of Cognos and posseses the ability to build FNMS Cognos reports