IT Delivery Analyst

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

The IT Delivery Lead will be responsible for overseeing the delivery of key technology initiatives, ensuring projects are delivered on time, within scope, and aligned with business objectives. Under direction of the IT Delivery Manager, this role will lead our test strategy, manage documentation best practices, and lead or assist major programs, ensuring the proper sequence of deliverables. The IT Delivery Lead will collaborate with Technology and Business Transformation stakeholders to ensure successful execution of technology projects and programs, contributing to the organization's overall technology roadmap. This role requires a unique blend of both business and technology acumen.

ESSENTIAL FUNCTIONS

• Provide delivery of comprehensive and innovative solutions that address complex current and future needs to achieve goals
• Works with business partners to develop, present, communicate, and execute roadmap strategies.
• Assist in defining our organizational coordinated test strategy. Engage stakeholders to confirm and align expectations.

• Leading daily test standups and reporting out test event results. Coordinates defect resolution and test completions.
• Work with our major project steering committees to lead, guide and participate in activities to support positive project outcomes
• Collaborate across business unit teams to enable shared awareness for change management at departmental and enterprise levels.

• Acts as liaison to multiple business units, representing their testing needs for functionality and enhancements impacting the business.

• Builds and communicates understanding of objectives and requirements to better support specific deliverables.

• Analyzes and documents current state ('As-Is') and future state ('To-Be') processes in line with project scope.

• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

Bachelor's degree in computer science, Information Systems, or relevant academic discipline, or equivalent experience typically obtained by working a minimum of five years in an IT environment.

Minimum of 5 years of project leadership experience

SKILLS AND ABILITIES

• Proficient understanding of fundamental technologies used to support assigned business function.
• Broad understanding of business processes, information flow, and related systems.
• Knowledgeable of Systems Development Life Cycle (SDLC).
• Ability to view opportunities and solutions from a broad, long-term perspective.
• Ability to work alone, perform as a team member, and lead small-to-medium projects.

• Experience with data analysis and reporting/dashboarding.

• Experience with Agile software development methodologies, including participating in Test report outs, Scrum meetings, sprint planning, and retrospective sessions to ensure continuous improvement and delivery of high-quality technology solutions.
• In-depth knowledge of software testing tools, processes and methodologies
• Strong problem solving and analytic skills. Able to work through the process of detecting and correcting flawed process steps

• Successful experience in achieving results on small-to-large projects that involved specifying requirements, testing solutions, documenting processes and procedures.

• Excellent interpersonal skills.

• Functional knowledge of JD Edwards, Oracle EBS or Infor ERP (LN) software is a plus.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at click to view [email protected] .