IS Technician - Helpdesk/Helpdesk Support Technician

Job Title: IS Technician - Helpdesk/Helpdesk Support Technician
Duration: 3 months
Location: Pensacola, FL 32504

We need someone residing in Escambia & Santa Rosa County, from Pensacola to Milton

*mileage reimbursement at 72 cents per mile*

Position Summary:

The primary responsibilities for this Field Service Technician include providing great customer service while diagnosing and solving retail equipment failures within service level agreements at client locations in a service geography. This equipment includes POS (point of sale) registers, self-checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo, and other related computer peripherals. This Field Service Technician position involves driving between client locations in a large geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls. MUST HAVE A RELIABLE VEHICLE.

Experience:

• IT related experience in repairing and upgrading computer systems.

Duties:

• IT repair and maintenance.

Education:

• Trade school/college or equivalent experience.

What days & hours will the person work in this position? List training hours, if different.

• M-F 8AM-5PM Possible.

Others:

• Location: We need someone residing in Escambia & Santa Rosa County, from Pensacola to Milton.
• They must have a reliable vehicle that can hold a printer and few other parts, nothing excessive. (a two-seater will not work)
• They could service client stores anywhere between Escambia County and Mobile County (Crestview, FL to Mobile, AL)
• Please no candidates from outside Escambia & Santa Rosa County