Project Manager -Salesforce

Salesforce Technical Project Manager Must Have Technical/Functional Skills Salesforce, Agile, Project Management exp
Roles & Responsibilities We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Agentforce for customer service operations on Salesforce Service Cloud. The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and Agentforce, ensuring successful delivery aligned with business outcomes and strategic objectives • Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery) • Define scope, timelines, milestones, and deliverables • Ensure projects are delivered on time, within scope, and budget • Track project progress and provide regular status updates • Act as the primary interface between business stakeholders and technical teams • Lead Agile ceremonies (sprint planning, stand-ups, retrospectives) • Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects • Remove blockers and ensure team productivity • Identify, assess, and mitigate project risks • Ensure adherence to quality standards and testing processes • Oversee UAT, release management, and deployment cycles • Ensure adherence to Salesforce development standards and governance • Drive DevOps and CI/CD practices • Maintain documentation for solution design and processes Generic Managerial Skills, If any • 1520years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles • Proven experience managing large-scale Salesforce implementations • Experience with Agile/Scrum methodologies • Strong planning, estimation, and risk management skills • Familiarity with Jira / Azure DevOps / MS Project • Excellent communication and stakeholder management • Leadership and decision-making skills • Problem-solving mindset • Preferred certification PMP / PRINCE2 / Certified Scrum Master (CSM) / SAFe • Experience with multi-cloud Salesforce implementations and Agentforce Delivery exp Education Bachelors degree
Salary Range: $110000 - $130000 a year
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