Associate Business Systems Analyst (Contract), Dallas, TX

Associate Business Systems Analyst (Contract)

Agility 360 is seeking an Associate Business Systems Analyst to support a blended technology and operations function within a complex internal systems environment. This role is ideal for an early-career professional looking to build experience in business analysis, systems support, QA/testing, and operational processes. The Associate BSA will work closely with senior analysts, business stakeholders, and IT teams to learn internal systems, assist with requirements gathering, and support testing and day-to-day operational activities. This role offers strong growth potential into a full Business Systems Analyst position based on performance and business needs.

ESSENTIAL JOB FUNCTIONS

• Assist in gathering, documenting, and refining business requirements, including user stories and process flows
• Support the analysis of current systems and workflows to help identify improvement opportunities
• Partner with business users and IT teams to understand needs and contribute to solution delivery
• Learn and support operational workflows to build a strong understanding of system functionality
• Participate in a hybrid role across business analysis, QA/UAT support, and operations
• Help maintain and update system documentation, dashboards, and basic reporting tools
• Support testing efforts, including test case preparation, execution, and defect tracking
• Assist with user acceptance testing (UAT) coordination and documentation
• Provide basic system support, troubleshooting assistance, and respond to user inquiries
• Contribute to process improvement and automation initiatives under guidance
• Use tools like Azure DevOps and Confluence to track work and maintain documentation
• Utilize Excel for data validation, reporting, and analysis
• Ensure adherence to internal processes, compliance standards, and best practices
• Collaborate with cross-functional teams in a fast-paced, team-oriented environment

EDUCATION / EXPERIENCE REQUIREMENTS

• Bachelors degree in a related field or equivalent practical experience
• 0–2 years of experience in business analysis, IT, operations, or a related role (internships included)
• Basic understanding of requirements gathering and documentation (user stories, process flows, etc.)
• Exposure to software development lifecycle (SDLC) or testing processes is a plus
• Familiarity with Excel (formulas, data organization, basic analysis)
• Interest in learning enterprise systems and complex workflows
• Strong communication skills and ability to collaborate with team members
• Ability to learn quickly, take initiative, and adapt in a dynamic environment
• Experience with tools like Azure DevOps, Jira, or Confluence is a plus

Nice to Have (Not Required):

• Exposure to banking or financial services operations
• Basic understanding of QA/testing concepts

ADDITIONAL DETAILS

• Potential contract-to-hire opportunity
• Location: On-site in Dallas, TX
• Must be authorized to work in the United States without sponsorship
• Compensation: Commensurate with experience (entry-level range)