Technical Project Manager / Scrum Master, Appian Preferred
Job Summary
We are seeking an experienced Technical Project Manager / Scrum Master to lead Agile software delivery projects, with a strong preference for candidates who have managed Appian, low-code/no-code, BPM, workflow automation, or enterprise application development projects. The ideal candidate understands the full software development lifecycle, including requirements analysis, solution design, development, testing, deployment, release management, and production support.
This role requires a hands-on technical project leader who can work effectively with business stakeholders, product owners, architects, developers, QA teams, DevOps teams, and client leadership to deliver high-quality software solutions on time, within scope, and within budget.
Key Responsibilities
Scrum Master Responsibilities
- Facilitate Agile/Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, Backlog Refinement, and Retrospectives.
- Coach development teams on Agile principles, Scrum practices, Kanban workflows, and continuous improvement.
- Remove blockers and escalate impediments that affect sprint progress, delivery timelines, or team productivity.
- Track sprint progress, velocity, burn-down charts, backlog health, and team capacity.
- Support Product Owners and Business Analysts in backlog grooming, user story refinement, acceptance criteria definition, and sprint readiness.
- Promote collaboration, transparency, accountability, and communication across business, technical, and leadership teams.
- Project Management Responsibilities
- Plan, execute, monitor, and close software development projects from initiation through production deployment.
- Define project scope, schedule, milestones, deliverables, dependencies, risks, assumptions, and resource needs.
- Coordinate cross-functional work across business stakeholders, Appian developers, software developers, QA testers, architects, DevOps engineers, and implementation teams.
- Manage project risks, issues, dependencies, change requests, action items, and decision logs.
- Prepare project status reports, dashboards, sprint metrics, release plans, RAID logs, and executive briefings.
- Lead project delivery using Agile, hybrid Agile, or SDLC-based methodologies based on client and project needs.
- Support release planning, production deployment coordination, user acceptance testing, defect triage, and post-release stabilization.
Technical Project Management Responsibilities
- Understand and manage projects involving Appian applications, business process management, workflow automation, case management, integrations, and enterprise application development.
- Work with technical teams to track design, configuration, development, testing, integration, deployment, and production support activities.
- Translate business objectives into clear technical delivery plans, sprint goals, milestones, and measurable outcomes.
- Coordinate technical discussions related to system architecture, data flows, API integrations, security, environments, testing strategy, deployment readiness, and operational support.
- Manage SDLC activities including requirements gathering, design review, development tracking, test planning, defect management, code promotion, release readiness, and production implementation.
- Work with teams using Jira, Confluence, Azure DevOps, ServiceNow, Git, Jenkins, or similar project delivery, collaboration, and DevOps tools.
Required Skills and Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field.
- 7+ years of experience as a Project Manager, Technical Project Manager, Scrum Master, or Agile Delivery Lead.
- Strong understanding of software development lifecycle methodologies, including Agile, Scrum, Kanban, Waterfall, and hybrid delivery models.
- Experience managing software development projects involving requirements, design, development, testing, deployment, and production support.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Experience coordinating developers, QA testers, business analysts, architects, DevOps teams, and product owners.
- Strong knowledge of Agile metrics, sprint reporting, backlog tracking, risk management, and delivery forecasting.
- Experience using tools such as Jira, Confluence, Azure DevOps, Trello, ServiceNow, or similar platforms.
- Strong analytical, problem-solving, conflict-resolution, and stakeholder management skills.
- Ability to manage multiple projects, priorities, deadlines, and stakeholder expectations simultaneously.
Preferred Qualifications
- Experience managing Appian projects is highly preferred.
- Experience with Appian BPM, low-code/no-code platforms, workflow automation, case management, or enterprise business applications is strongly preferred.
- Experience supporting Appian delivery activities such as process modeling, user story development, integration coordination, testing, deployment, and release management.
- Experience working with federal government, healthcare, financial management, grants management, procurement, or enterprise workflow systems.
- Scrum certifications such as CSM, PSM, SAFe Scrum Master, or SAFe Agilist.
- PMP, PMI-ACP, or PRINCE2 certification is a plus.
- Experience working with distributed, remote, or offshore development teams.
- Knowledge of DevOps, CI/CD, test automation, API integrations, cloud platforms, and security compliance is a plus.
Key Competencies
- Technical project leadership.
- Agile team facilitation.
- Software development lifecycle management.
- Appian and enterprise application delivery coordination.
- Stakeholder communication.
- Risk, issue, and dependency management.
- Sprint planning and delivery tracking.
- Decision-making and accountability.
- Cross-functional team coordination.
- Release and deployment management.