Quality Analyst Tester

Pay Grade: K
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Who We Are. We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing for and responding to disasters.

What We Offer. As a member of the DPH team, you will join a group of passionate individuals dedicated to serving Georgians. Regardless of your role, you will contribute to protecting lives while enjoying a wide range of benefits.

• Make a Professional Impact Build your career where it matters and protect lives in the community where you live, work, and play.
• Enjoy Workplace Flexibility Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
• Work with a Dynamic and Diverse Team Collaborate with employees who share ideas and leverage collective strengths.
• Achieve Career Longevity Take advantage of opportunities for learning and development that support a long-term career.
• Take Part in a Hands-on Working Culture Work in a unique culture of active engagement and problem-solving, no matter your role.
• Feel Pride in Where you Work Be part of making an impact in public health alongside dedicated people just like yourself.

• Manage quality assurance testing process with creation and execution of test plans, test cases, and test data for manual testing and automated scripts.
• Ability to generate manual and automated test scripts to support business requirements.
• Analyze system needs, requirements, technology components, and serve as Subject Matter Expert.
• Coordinate with business units to define testing scope within the release context and project schedule.
• Apply appropriate test measurements and metrics for system/application testing activities to isolate, replicate, and report defects.
• Accountable for quality test results, reports, fact-based findings, and alternate solutions to ensure successful system implementations.
• Generate detailed analysis and evaluation of defects and issues with proposed solutions to address quality gaps.
• Performs research and analysis of business cases, requirements, and quality testing solutions.
• Coordinate with technology teams to ensure defined testing and environment readiness standards.
• Clearly define system defects and align them with business requirements
• Create metrics to measure application quality and defect tracking.
• Generates, presents, and distributes standard and ad-hoc reports and makes recommendations based on relevant findings.
• Transforms business analytics into solutions that provide information to drive the improvement of the delivery of services and decision support.
• Oversees the tracking/reporting of testing data and defect management.
• Coordinates testing activities and data collection with internal and external customers.
• Assists with orientation, training, or providing task guidance to junior team members.
• Performs other assignments as required.

High school diploma/GED AND two (2) years of related experience.
OR
Two (2) years of experience at the lower-level IT Business Analyst 1 (ITP060) or position equivalent.

PREFERRED QUALIFICATIONS (BASED ON THE NEEDS OF THE POSITION):

• One (1) to Three (3) years experience in software/application testing
• One plus (1+) years of demonstrated experience with automated testing tools
• Ability to focus on deadlines and deliverables
• Ability to define test data and requirements
• Strong communication skills
• Strong analytical abilities

ADDITIONAL COMPETENCIES

• Customer/Stakeholder Focus
• Strong Verbal and Written Communication Skills
• Problem Solving/Analysis
• Critical Thinking
• Test Plan Management/Organization & Planning
• Results Driven

OTHER INFORMATION (VARIOUS SCHEDULING OPTIONS, STANDARD OFFICE HOURS, TRAVEL REQUIRED, ETC):

• The candidate selected for this position is required to collaborate with the team and participate in meetings.
• Standard work hours are 8:00 AM 5:00 PM.
• This position follows a hybrid schedule requiring two (2) days per week in the office, subject to operational needs and supervisor approval.

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.

The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break.

Employment Information

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

Relocation assistance is not provided.

In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.

ADA Statement

DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email ... .

DPH is an Equal Opportunity Employer

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Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

BENEFITS

Standard Benefits for Full-Time Salaried Employees
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, paid parental leave, dental, vision, long-term care, and life insurance.

Standard Benefits for Part-Time Employees

Part-time employees are eligible to participate in the Georgia Defined Contribution Plan and receive paid parental leave.