IT Program Manager

NNSA is a semi-autonomous agency within the U.S. Department of Energy that protects our nation by designing and delivering a safe, secure, reliable, and effective U.S. nuclear stockpile; forging solutions that enable global security and stability through nonproliferation, counterproliferation, and emergency response; providing nuclear propulsion to power a global U.S. Navy; and leveraging transformative technologies to address emerging challenges.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

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SPECIALIZED EXPERIENCE REQUIREMENTS FOR EN-04

A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower NNSA pay band level or GS grade level in the Federal Service, i.e. EN-03 or GS-13. Specialized experience for this position is defined as experience serving as a Subject Matter Expert with the authority and responsibility for overseeing the development and utilization of IT systems and operations; and/or experience managing all aspects of the project management lifecycle.
Examples of Qualified Experience:
1. Proven experience leading or supporting IT projects/programs-planning, execution, delivery, and performance monitoring-using established project management practices to deliver on schedule and meet technical requirements.
2. Experience developing and making recommendations to senior leadership on complex IT project plans and proposals, focused on improving operational efficiency and effectiveness and enabling timely resource provisioning.
3. Experience with workflow modernization and operational automation-identifying opportunities for automation and AI/ML (when applicable), supporting pilots, and measuring outcomes to drive continuous improvement.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education cannot be subsitiuted at this grade level.