Application Support Engineer

at ASM Research, An Accenture Federal Services Compan in Boise, Idaho, United States

Responsible for supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure. Assist in defining requirements, designing and building data center technology components and testing efforts.

Responsibilities and Duties

+ Familiarity with Flexdeploy, ALM Octane, UFT , LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon is preferred

+ Installs Application client tools on VDI Images/Pools

+ Troubleshoots connections to Applications and integrations Load Balancing Configuration for Applications

+ Performs Application configuration with SAML / SSO Authentication

+ Provides Level 2 and 3 support for related integration issues

+ Creates a management plan, validates sizing, and forecasted sizing

+ Maintains licenses and key secrets in vault

+ Provides STIGs and CDRL Documentation

Minimum Qualifications

+ Bachelors Degree in Information Technology, Computer Science or a related field or equivalent relevant experience

+ 7-10 years of experience in information technology, systems administration or other IT related field.

+ CompTIA Security+ Candidates should have some experience with ReadyAPI, Loadrunner, and Flexdeploy.

Security Requirement

+ Active Secret level clearance

Other Job Specific Skills

+ Windows and Linux Environment

+ Administration and configuration of ALM Octane, UFT , LoadRunner, Dynatrace, ReadyAPI,VMWare/Horizon is preferred

+ Installing Application client tools on VDI Images/Pools

+ STIG experience

+ CDRL documentation

+ VMware VDI

+ Microsoft Windows Server Administration

+ Micro Focus Application Lifecycle Management ( ALM ) Octane

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASMs overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individuals race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental po