Network Administrator

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Role:

We are seeking a hands-on Network Administrator with strong experience supporting enterprise network infrastructure, cloud connectivity, secure network configurations, and day-to-day network operations. This role will be responsible for managing and improving core network services, including DNS, DHCP, routing, switching, firewalls, SD-WAN, VPN, wireless, and cloud network connectivity.

The ideal candidate is technically strong, security-minded, organized, and capable of working independently with minimal supervision. This individual should be comfortable troubleshooting complex issues, supporting infrastructure projects, documenting standards, and helping improve the reliability, security, and scalability of the network environment.

Key Responsibilities:

Network Operations & Administration

• Manage, monitor, and support enterprise network infrastructure, including routers, switches, firewalls, wireless networks, VPNs, SD-WAN, and cloud network connectivity.
• Administer and troubleshoot core network services, including DNS, DHCP, IP addressing, VLANs, routing, NAT, VPN, and firewall policies.
• Support LAN, WAN, WLAN, and hybrid cloud network environments.
• Troubleshoot network performance, connectivity, latency, packet loss, routing, and application access issues.
• Maintain network diagrams, IP address documentation, device inventories, configuration standards, and operational procedures.
• Support network upgrades, migrations, hardware refreshes, and infrastructure modernization initiatives.
• Participate in change management processes and ensure network changes are properly reviewed, documented, and implemented.

SD-WAN & Cloud Networking

• Support and administer SD-WAN environments, including site connectivity, routing, policy management, failover, and performance monitoring.
• Assist with cloud network operations across environments such as Azure, AWS, or GCP.
• Support cloud networking components, including virtual networks/VPCs, subnets, routing tables, network security groups, cloud firewalls, private endpoints, site-to-site VPNs, and private connectivity solutions.
• Work with infrastructure, cloud, and security teams to ensure reliable and secure connectivity between corporate locations, remote users, data centers, and cloud environments.
• Assist with cloud network troubleshooting, connectivity validation, and secure configuration reviews.

Cybersecurity & Secure Configuration

• Implement and maintain secure network configurations aligned with cybersecurity best practices and company standards.
• Support firewall rule reviews, network segmentation, least-privilege access, secure remote access, and Zero Trust initiatives.
• Assist with vulnerability remediation, network hardening, patching, configuration baselines, and audit support.
• Partner with Security teams to investigate network-related alerts, suspicious activity, and access issues.
• Ensure network devices are patched, backed up, monitored, and configured according to security and compliance requirements.
• Support compliance-related documentation and evidence gathering as needed.

Infrastructure as Code & Automation

• Assist with automation and standardization of network and cloud infrastructure processes.
• Support Infrastructure as Code practices where applicable, including the use of Terraform or similar tools.
• Help maintain reusable templates, scripts, and configuration standards for cloud and network resources.
• Identify opportunities to reduce manual configuration, improve consistency, and support repeatable deployment processes.
• Work with cloud and infrastructure teams to support IaC-based provisioning and configuration management.

Documentation & Process Management

• Create and maintain network diagrams, SOPs, runbooks, configuration standards, and troubleshooting guides.
• Document changes, incidents, root cause findings, and remediation steps.
• Help improve operational processes, monitoring, alerting, and support procedures.
• Collaborate with Infrastructure, Security, Service Desk, Cloud, and Application teams to resolve issues and support business needs.

Required Qualifications:

• 4+ years of experience in network administration, network engineering, or infrastructure operations.
• Hands-on experience with DNS, DHCP, IPAM, VLANs, routing, switching, firewall rules, VPN, wireless, and network monitoring tools.
• Experience supporting SD-WAN technologies and distributed site connectivity.
• Working knowledge of cloud networking concepts in Azure, AWS, or GCP.
• Experience with secure network configurations, firewall management, segmentation, and network security best practices.
• Ability to troubleshoot complex network issues across on-premises, cloud, and remote environments.
• Experience creating and maintaining network documentation, diagrams, SOPs, and operational procedures.
• Strong communication skills and ability to work with infrastructure, security, application, and business teams.
• Ability to work independently, take ownership of assigned work, and drive issues through resolution.

Preferred Qualifications

• Experience with Terraform, Infrastructure as Code, or cloud automation.
• Experience in regulated environments such as healthcare, financial services, PCI, SOC 2, HIPAA, or similar.
• Experience with technologies such as Fortinet, Cisco, Palo Alto, Meraki, Aruba, Juniper, Zscaler, or similar.
• Experience with Azure networking, including VNets, NSGs, routing, ExpressRoute, VPN Gateway, Azure Firewall, Private Endpoints, or similar services.
• Familiarity with automation or scripting using PowerShell, Python, YAML, or automation platforms.
• Experience with monitoring tools such as PRTG, SolarWinds, LogicMonitor, Datadog, or similar.
• Certifications such as CCNA, CCNP, Fortinet NSE, Azure Network Engineer, Network+, Security+, or equivalent.

Key Competencies

• Strong troubleshooting and analytical skills.
• Security-first mindset.
• Ability to work independently and take ownership.
• Strong documentation and process discipline.
• Comfortable supporting both operational issues and project-based work.
• Ability to collaborate across Infrastructure, Security, Cloud, Service Desk, and Application teams.
• Strong attention to detail and commitment to secure, reliable network operations

NationsBenefits is an Equal Opportunity Employer.