Senior Product Manager

  • Ontario Systems, LLC
  • Burlington, Massachusetts
  • Full Time

Overview:
The Senior Product Manager is responsible for driving the delivery and evolution of Finvis Velosidy platform. This role focuses on core product management disciplines including requirements definition, backlog management, cross-functional collaboration, and product delivery, while ensuring the product effectively supports customer workflows, including key financial operations such as reconciliation and month-end processes.
Key Responsibilities:
Product Execution & Delivery
* Own and maintain a well-defined, prioritized product backlog aligned to business goals and customer needs
* Translate business requirements into clear user stories, acceptance criteria, and development-ready specifications
* Partner with engineering teams to deliver high-quality releases on time and within scope
* Actively participate in Agile/SAFe ceremonies including sprint planning, backlog grooming, and retrospectives
* Track and communicate release progress, risks, and dependencies
Customer & Problem Focus
* Gather and synthesize input from customers, stakeholders, and internal teams to identify and prioritize problems to solve
* Ensure solutions address real user needs and deliver measurable value
* Incorporate feedback loops to validate product changes and continuously improve outcomes
* Maintain awareness of customer workflows, including financial processes such as reconciliation, payment tracking, and month-end activities, to ensure product usability and effectiveness
Cross-Functional Collaboration
* Work closely with:
- Engineering to align on requirements, technical feasibility, and delivery timelines
- Product Design (UX/UI) to create intuitive and efficient user experiences
- Customer Success and Support to address issues, gather insights, and improve customer satisfaction
* Serve as a key point of coordination between business and technical teams
Product Quality & Performance
* Monitor product performance, usage, and customer feedback to identify areas for improvement
* Support issue triage, root-cause analysis, and resolution of product defects
* Advocate for improvements in usability, reliability, and overall customer experience
Roadmap Contribution
* Contribute to the development and refinement of the product roadmap
* Balance competing priorities including customer needs, technical considerations, and business objectives
* Support incremental delivery of features that align with broader product strategy
Qualifications & Experience
* Bachelors degree preferred
* 5+ years of experience in product management or a related role, ideally in SaaS or technology-driven environments
* Experience working in Agile development environments
* Ability to break down complex problems into actionable product requirements
* Strong organizational and prioritization skills
* Experience with fintech, payments, or workflow-based SaaS platforms
* Familiarity with operational or financial workflows (e.g., reconciliation, reporting, or transaction management)
* Exposure to enterprise software products

Key Competencies
* Execution-Oriented: Strong ability to manage backlog, scope, and delivery timelines
* Collaboration: Works effectively across engineering, design, and business teams
* Communication: Clear and concise written and verbal communication skills
* Problem Solving: Analytical thinker who can translate customer needs into practical solutions
* Customer Focus: Understands user workflows and prioritizes features that deliver real value
* Adaptability: Comfortable operating in a fast-paced, evolving SaaS environment

Apply Here:

PI284921145

Job ID: 523385328
Originally Posted on: 6/2/2026

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