IT Support Specialist

IT support Specialist fall under the User System Management team, members are mainly responsible for helping resolve internal WITRON employees IT-related issues via our ticketing system. Includes but not limited to mobile phones, laptop, account management, desk setups, employee on-boarding, and inventory management. Supporting all international employees when possible. Good written and verbal communication and coordination between the teams is required to provide around the clock support to all regions WITRON operates in. Strong analyzing and troubleshooting skills to know how to solve an issue or escalate if necessary. WITRON and IT work in general is always changing, the ability to adapt and come up with new solutions to problems is key. An ideal candidate for this role has a strong understanding of system administration, troubleshooting, and communication skills. Should be able to work independently and as part of a team with willingness to learn and adapt to new technologies and procedures.

Salary Range: $55k-$65k