Systems Engineer

Position: Systems EngineerLocation:Hybrid - In-Office (221 East Main St, Suite 205, Milford, MA 01757) and/or RemoteJob Description:ValuTrack is seeking a highly skilled, solution-oriented Systems Engineer to design, deploy, and support complex technology solutions for our customers. This role is ideal for someone with a strong technical aptitude, a passion for learning new technologies, and an interest in AI-driven solutions. You will work directly with customer environments, helping deploy, troubleshoot, and optimize enterprise IT systems across mobility, infrastructure, cybersecurity, and supply chain operations.As a key member of the technical team, you will collaborate with sales, project management, and customer success teams to ensure seamless integration, high performance, and long-term reliability of ValuTrack's technology solutions-including RFID systems, mobile computing devices, wireless networks, and cybersecurity frameworks.If you enjoy solving technical challenges, supporting customers on-site and remotely, and staying ahead of emerging technologies, this role provides an excellent opportunity to work with cutting-edge solutions across diverse industries.Responsibilities Of a ValuTrack Systems Engineer Include:

Design, configure, and deploy enterprise IT systems and infrastructure tailored to customer environments, including wireless networks, mobile devices, and edge computing solutions

Implement and integrate mobility and data capture technologies such as barcode/RFID systems, IoT hardware, and mobile computing devices

Collaborate with sales and project teams to gather technical requirements and deliver tailored solutions

Configure and support cybersecurity platforms, including firewalls, endpoint protection, and secure access systems

Provide Tier 2/3 technical support for hardware, software, and networking issues, both remotely and on-site

Troubleshoot, test, and maintain systems to ensure reliability and optimal performance

Work with vendors and internal teams to evaluate new technologies and assist in solution development

Create and maintain detailed system documentation, diagrams, and standard operating procedures

Assist customers with system upgrades, migrations, and lifecycle planning

Ensure all deployments adhere to compliance, security, and industry best practices

Stay current on emerging technologies, including AI, and identify opportunities to incorporate them into customer solutions

Preferred Qualifications:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience)

3+ years of experience in systems engineering, IT infrastructure, or enterprise solution deployment

Hands-on experience with enterprise mobility platforms (Zebra, Honeywell, Android Enterprise, etc.)

Knowledge of RFID/barcoding systems, label printing hardware, and mobile device management (MDM) platforms

Solid understanding of networking (LAN/WLAN), switches, access points, and wireless controller setup

Experience supporting cybersecurity technologies including endpoint protection, secure access, and firewall appliances

Strong troubleshooting skills and experience with help desk or field service tools

Familiarity with cloud platforms (Azure, AWS) and virtualization (VMware, Hyper-V) is a plus

Excellent communication skills and a customer-first mindset

Basic understanding of AI concepts and a willingness to learn and integrate emerging technologies into system solutions

For full-time employees, ValuTrack offers outstanding earnings potential and exceptional benefits which include:

Competitive salary based on experience

401(k) plan

Training, certifications, and professional development opportunities

Hybrid work flexibility

Hands-on experience with cutting-edge technology solutions from the industry's leading vendors

Work Environment:Hybrid - In-office and/or remote flexibility, depending on your location and experienceValuTrack is an Equal Opportunity Employer