Product Owner III - Servicing

As a Product Owner at United Wholesale Mortgage, you will partner closely with IT teams, business leaders, and end users to ensure our products deliver maximum value to both internal and external clients. You will align your work with the product vision and goals, translate business needs into actionable work, and drive delivery through the development lifecycle.

This product owner will work directly with Servicing and IT leadership to implement a variety of new processes and systems as UWM evolves into servicing all of our own loans.

WHAT YOU WILL BE DOING

• Provides direction to the team and stakeholders based on product vision and strategic goals
• Integrates diverse perspectives into the product development process
• Collaborates and negotiates trade-offs and priorities with Product Manager and stakeholders to create and manage the Epic backlog and ensure alignment with business objectives
• Keeps teams informed on progress, deployment timelines, and updates
• Writes epics that articulate clear, incremental business value
• Owns prioritization of the story backlog
• Approves stories and acceptance criteria based on requirements for development readiness
• Completes User Acceptance Testing to progress stories in the deployment process
• Communicates comprehensive progress to stakeholders throughout the development cycle
• Creates and maintains the current and future-state business processes and user workflows
• Serves as key translator and advocate between business and technology teams
• Leads stakeholder demos, including capturing feedback and facilitating discussion
• Analyzes team interactions to identify barriers to collaboration and promotes solutions that enhance communication, efficiency, project outcomes, and team dynamics
• Integrates user research and market analysis into the product development lifecycle

WHAT WE NEED FROM YOU

Must Have:

• 6+ years of experience in IT as Product Owner or Business Analyst
• Experience working within Servicing
• Strong organizational skills and attention to detail
• Proficient in Agile methodologies for all roles
• Advanced listening and facilitation abilities
• Strong written and verbal communication skills
• Experience using Jira or similar work tracking platform
• Ability to work 100% on-site in Pontiac, Michigan

Nice to Have:

• Bachelors degree in computer science, Business, or related field
• Advanced Agile certification and/or scaling certification
• Experience working with MSP is highly preferred

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? Its all happening on UWMs campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

Its no wonder that out of our six pillars, People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other, our clients and our community. Whether its providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, youll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, youll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons youll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physicians office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor cafe with Wi-Fi

DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting Apply for this job online you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.