Salesforce Business Analyst

Role: Salesforce Technical Analyst
Location: Hanover, MD (Hybrid)
Note: Candidate must be able to work on Client's W2 - No sponsorship available (Independent candidate required only)

Job Summary

We are seeking a Senior Technical Analyst with strong Salesforce platform experience to drive end-to-end delivery of enterprise initiatives. This is a hands-on role focused on requirements analysis, release management, Agile execution, and collaboration with cross-functional teams to deliver scalable business solutions.

Key Responsibilities

• Own delivery lifecycle from requirements gathering through production release

• Partner with Product Owners and stakeholders to translate business needs into technical solutions

• Perform requirements analysis, impact analysis, and solution documentation

• Support Release on Demand (ROD), release planning, risk management, and go-live readiness

• Manage backlog refinement, sprint planning, prioritization, and story acceptance

• Create SQL queries and perform data analysis to support business decisions

• Develop and maintain custom Salesforce reports and dashboards

• Collaborate with engineering, QA, architects, and shared services teams to ensure smooth delivery

• Communicate project status, risks, dependencies, and delivery updates to leadership

Required Skills

• 7+ years of experience as a Technical Analyst, Business Analyst, or Technical Product Owner

• Strong Salesforce CRM platform experience

• Experience supporting Salesforce production releases

• Strong SQL and data analysis skills

• Experience creating custom Salesforce reports

• Strong Agile/Scrum delivery experience (SAFe or Lean preferred)

• Excellent communication and stakeholder management skills

Nice to Have

• UAT coordination/support experience

• AI-related project exposure or experience