Software Development Manager, Nitro SSD

AWS Hardware Engineering Services support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Hardware Engineering team is driving rapid innovation in the server and storage infrastructure used by Amazon Web Services. Our designs are industry-leading in frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our Firmware Engineers solve challenging technology problems, and build architecturally sound, high-quality components to enable AWS to realize critical business strategies.

We are looking for a Software Development Manager experienced in SSD firmware development to own next-generation storage solution development for AWS world-scale compute and storage. The ideal candidate will be a hands-on leader seasoned in building and leading software and firmware teams developing vertically integrated, NAND-based storage solutions on custom-built storage controllers.

As a manager, you will lead a team of highly motivated software developers who thrive on solving challenging problems with innovative solutions. The team couples software and firmware skill sets with storage and scalable software engineering disciplines to solve real-world data storage problems. You will lead a team building, validating, and operating software solutions across diverse technology domains, primarily embedded software platforms, in C/C++ and other languages, using both proprietary and open-source technologies and Amazon services. You are highly organized, data-driven, and passionate about recruiting, leading, and developing world-class engineering talent, and executing projects on fast-paced timelines.

You will collaborate with internal and external development teams (architecture, firmware, hardware, validation, software services, vendors). You will establish strategic vision and drive tactical execution in defining and delivering new products and services. AWS Engineers are shaping the way people use computers and designing the future of cloud computing technology come help us make history!

What you will do: You will build and lead a team designing and building transformative AWS-specific hardware, firmware and software for non-volatile memory based storage solutions, including NAND-based SSDs. You will deliver scalable storage solutions and associated operational infrastructure to automate monitoring and analysis services. You will work closely with other AWS software teams to tailor and operate storage solutions for the AWS environment.

Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The breathtaking scale of AWS, combined with a deep understanding of how our hardware is used, creates a unique opportunity for component customizations that will directly benefit our customers.

Why you will love it: You will lead a team of engineers working with teams across the company to build next-generation cutting edge solid-state drives and storage solutions. You will have a direct impact on our bottom line and the ability to deliver features and functionality to our customers. You will be part of a growing, fast paced, and fun team and have ownership for the implementation of your work.

Job location: Cupertino

Key job responsibilities
- Work backward from customer input and storage product requirements to plan and build SSD development roadmap
- Work with external vendors and partner teams to collaborate on firmware development
- Deliver using Agile/Scrum development methodology and software development practices
- Drive innovation on architecture and feature design details
- Work closely with Hardware, Software, Firmware, validation teams, to drive product integration
- Build at-scale operational excellence into product development and deployment practices
- Hire, mentor and grow the organization to deliver the product roadmap

A day in the life
- Lead planning and Sprint ceremonies
- Design Reviews and technical discussions
- Manage software practices and integrations
- Audit and drive actions on validation reports
- Lead product operational review
- Report progress and updates in Leadership review
- 1:1's with team, peers, partner teams
- Drive cross-functional technical engagements
- Audit plans, identity and drive initiatives

About the team
Nitro SSD is the fastest growing NAND flash-memory based storage solution for AWS. The 3rd generation Nitro SSD is now available for AWS customers on both Intel and Graviton storage platforms. This is the latest milestone in the AWS Nitro SSD strategy. We deliver industry leading performance and tail latency, while offering a cost competitive, high density storage solution for AWS customers. We own ALL the firmware, hardware, software and telemetry/monitoring for ALL the devices in the fleet. We partner will global NAND vendors, SoC vendors and manufacturing partners to drive the full product-lifecycle for Nitro SSD.

*Why AWS*
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 7+ years of working directly within engineering teams experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- 3+ years of engineering team management experience
- 3+ years of engineering team management for embedded software experience

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
- Hands-on experience with SSD based storage systems, including Flash Translation Layer, NAND interface layer development
- Hands on experience with one or more of the following protocol stacks including block storage (NVMe, SAS/SATA), networking (Ethernet, TCP/IP) and interface (PCIe, USB, I2C).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .